The dreaded Internal Error error meets the dreaded Adobe support, sigh

Art Campbell art.campbell at gmail.com
Mon Jan 14 08:55:09 PST 2008


Emily,

First, the version of Acrobat you're using has been updated/patched
twice -- current version is 7.0.9, so updating may be a Good Thing.

As other people have asked, can you find another FM system and try to
print from that?

And, given all the other stuff that you've tried, it sounds to me as
if your old, but not ancient, Dell laptop is either running out of
memory or free disk space to use for the temp files that are created
by generating a PDF.  Have you cleaned things up on the hard drive
lately? How much RAM is installed?

Cheers,
Art



On Jan 14, 2008 7:55 AM, Bodvar Bjorgvinsson <bodvar at gmail.com> wrote:
> Emily,
>
> The one thing I cannot see that has been mentioned int this discussion
> and was my main teaser is the setting in "Generate Acrobat Data".
> Ticking the "Generate Tagged PDF" (and then emptying the box or
> leaving only a few things to tag -- for leaner output) did the trick
> for me.
>
> Bodvar
>
> On Jan 11, 2008 6:31 PM, Emily Berk <emily at armadillosoft.com> wrote:
> > I tried, Gillian, but FrameMaker crashes in the middle of the print to ps so there is no .ps file to distill.
> >
> > At 09:56 AM 1/11/2008 -0800, Flato, Gillian wrote:
> > >Emily,
> > >
> > >Did you try printing to a .ps file and then opening Acrobat Distiller
> > >and distilling the .ps file into a PDF?
> > >
> > >
> > >-Gillian
> > >
> > >
> > >-----Original Message-----
> > >From: Emily Berk [mailto:emily at armadillosoft.com]
> > >Sent: Friday, January 11, 2008 9:46 AM
> > >To: Flato, Gillian; framers at lists.frameusers.com
> > >Subject: RE: The dreaded Internal Error error meets the dreaded Adobe
> > >support, sigh
> > >
> > >Gee, everyone is recommending breathing as a good first step.  Maybe we
> > >ought to write a self-help book about all the benefits.
> > >
> > >Seriously, all the supportive responses have been very calming!
> >
> > ...
> >
> >
> > Emily Berk
> > http://www.armadillosoft.com/blog



-- 
Art Campbell                                             art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
               and a redheaded girl." -- Richard Thompson
                             No disclaimers apply.
                                     DoD 358



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