FrameMaker 8.0.3 Update Now Available (POSSIBLE WORKAROUND)
Hedley Finger
hfinger at handholding.com.au
Wed May 14 18:58:51 PDT 2008
<<SENT THIS JUST TO LINDA BECAUSE OF BEHAVIOUR WHEN YOU HIT REPLY
BUTTON. CAN SOMEONE RECONFIGURE THIS LIST SO REPLY GOES TO LIST.
SHOULD WE REALLY HAVE TO HIT REPLY-TO-ALL?>>
Linda and others:
> Anyone else having trouble getting this update to install?
>
> I've tried multiple times, including from Acrobat after completely shutting
> down my system and every time it says that it detects that FM is open and
> cannot install. At least twice, FM was definitely not open.
I tried using the updater from FrameMaker while it was running. No
good. Next time, when the updater started, I killed FM first, then
continued. No good.
Finally I poked around to find where the downloaded files were stored,
hoping that I could just run a setup.exe or similar. Well, on my
machine they are saved to C:\Documents and Settings\<userName>\Local
Settings\Application Data\Adobe\Updater5\Install. In this folder was a
folder named "framemaker801-mul" (for version 8.0.1, right? Wrong). I
deleted this folder, checked in Task Manager (Ctrl+Alt+Delete) that
there was no headless FrameMaker.exe process running, booted Acrobat,
and ran the updater from that.
Guess what? The framemaker801-mul/ folder was restored but at least the
update ran to completion properly. (Adobe lurkers: should that be
"framemaker803-mul" and does it matter anyway?)
Regards,
Hedley
--
Hedley Finger
28 Regent Street Camberwell VIC 3124 Australia
Tel. +61 3 9809 1229 Fax. (call phone first)
Mob. (cell) +61 412 461 558
Email. "Hedley Finger" <hfinger at handholding.com.au>
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