Frame and Distiller Crash Update

[Anderson, Ben]

First, thanks to Art for their suggested fixes to my problem
(select/deselect the Generate Tagged PDF setting and delete fntcache.dat
file).

Now on to part II of my problem!!

Frame and distiller no longer crash  when I generate a single PDF of the
entire book, but when I generate individual PDFs, both applications
crash.  I've tried to isolate a specific file, but the crash doesn't
happen on the same file each time.

Any suggestions?

Thanks!
--Ben

-----Original Message-----
From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Anderson, Ben
Sent: Friday, May 16, 2008 10:41 AM
To: Framers at frameusers.com
Subject: Frame and Distiller Crash

Frame Gang,

I'm in the process of testing the evaluation copy of Technical
Communication Suite and have run into a couple of crashes.

I've got a book (created in Frame 7.2) that I've opened in Frame 8.0
(p273) and tried to convert to PDF.  I can get the book to update just
fine, but when I "save as PDF", Frame crashes.  I've also printed the
book to postscript and then tried to distill the files to PDF, but then
distiller crashes.

I have all of the system requirements (i.e., disk space, RAM, etc.), so
I don't think that's an issue, but I'm not positive.

Also, I'm using the standard Adobe PDF printer that comes with the Tech
Comm Suite install.

Any info would be greatly appreciated.

Thanks,
--Ben

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