Offtopic: Questionnaire about documentation

Fred Ridder docudoc at hotmail.com
Wed Nov 26 06:17:40 PST 2008


Art Campbell wrote (in part):
 
> For each question, I'd ask them to specify a number in the range 1-5 from
> "Strongly Agree" to Strongly Disagree." Also, I'd include an option for them
> tell you that they don't care or the question doesn't apply.
 
One piece of advice I once learned from a professional survey designer was
to always present an even number of choices so that there is no middle
(niether agree nor disagree) response option. This approach forces the 
responder to always indicate *some* preference unless they choose the
no response option. 
 
-Fred Ridder
 
 


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