fonts in Frame

Dov Isaacs isaacs at adobe.com
Fri Oct 31 10:51:58 PDT 2008


Joel,

Your attachments did come through on the private copy I received (the list
does strip attachments). Your description of the symptoms seems correct as
evidenced by the images. InDesign does its own font rendering; FrameMaker
has the fonts rendered by Windows itself.

Some additional questions:

(1)     Do you or did you ever have Adobe Type Manager installed on your
system? Did you ever try to uninstall ATM? If so, such an uninstall will
damage the ability of your computer to display Type 1 and possibly OpenType CFF
fonts.

(2)     What video card do you have? We've heard about problems with certain
fonts when certain video card drivers are used.

        - Dov


> -----Original Message-----
> From: Joel [mailto:eleysium at gmail.com]
> Sent: Friday, October 31, 2008 10:25 AM
> To: Dov Isaacs
> Cc: framers at lists.frameusers.com
> Subject: Re: fonts in Frame
>
> Thanks Dov,
>
> I deleted the fntcache and rebooted - no luck.
> I've attached pictures to this e-mail, but perhaps the list will strip them out. Let me know if you
> can't see them.
> One picture shows text half Myriad Pro, half Minion in InDesign where the fonts look fine. The other
> picture has the same text in Frame where the fonts are jagged, it seems that Frame is subsituting
> Times NR and some Sans font for what should be there, so it looks terrible.
>
> -----Original Message-----
>> On Fri, Oct 31, 2008 at 12:36 PM, Dov Isaacs <isaacs at adobe.com> wrote:
>> Joel,
>>
>> I've tried to create a new document in FrameMaker 8 (with all updates applied)
>> using Myriad Pro, Myriad Pro Bold, Myriad Pro Semicondensed, and Myriad Pro
>> Semicondensed Bold. I am running under Vista 32-bit and Vista 64-bit although
>> that should not make a difference here. For better or worse, I was NOT able to
>> see any anomalies whatsoever in terms of document display, print, and/or PDF
>> creation with my sample document. You may try deleting the Windows font cache,
>> rebooting, and trying edit of your document again.
>>
>> Anyone else seeing this issue? If so, under what conditions?
>>
>> Otherwise, please send me a sample of the document showing the problem and/or
>> screen shots showing the rendering problems you are experiencing.
>>
>>        - Dov
>
> > -----Original Message-----
> > From: Joel
> > Sent: Friday, October 31, 2008 8:47 AM
> >
> > I'm asking this again because I've had no replies:
> >
> > I'm on Frame 8, Win XP. The Adobe fonts are showing up terribly in Frame.
> > Myriad Pro, for example, is fragged and looks awful. Yet it is installed in
> > my Windows\Fonts folder and when I PDF the FM file the fonts are just fine
> > in my PDF. But the appearance in Frame is ugly and driving me nuts. This
> > just happened when I was migrated to a new network environment.
> >
> > Any ideas on what is going on? Frame was installed by someone with admin
> > rights on my PC, but I don't see why that would affect font display.
> >
> > Thanks,
> >
> > JW




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