Missing font when printing

elizabeth moffatt elizabeth.moffatt at alliedtelesis.co.nz
Tue Sep 2 18:51:21 PDT 2008


Hi,

I am having an issue with at least one font on my system. 

Within Framemaker, the font is available to use and shows up fine. However, when I create a PDF or print a hardcopy, the font disappears. There is no warning that the font is missing. The font is "Symbol".

I have: 
Framemaker version 7.0p578
Adobe Type Manager 4.1 build 243 lite
Acrobat prof 8.1.2

Computer is running XP with service pack 2

I also have ARTS link checker, and Timesavers installed (although i don't think this is working properly, but haven't needed to use it).

Printers drivers are using a PS driver.

I've tried printing using the "Adobe PDF" print option, and unticking the following setting:

Rely on system fonts only; do not use document fonts

but still the font doesn't print.

Any ideas please, or has someone ever suffered the same?

Thanks,
Elizabeth 

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