Display bug in FrameMaker 7.2

[Art Campbell]

I haven't seen this myself, but the first thing to check for any
display issue is whether you're running the latest drivers for your
graphics card. So I'd start there.

Art

Art Campbell
               art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Thu, Apr 2, 2009 at 9:19 AM, Maries, Anthony
<Anthony.Maries at uk.thalesgroup.com> wrote:
> Hi Framers,
>
> I wonder whether anybody else has experienced this bug in FrameMaker 7.2 or
> on any other FrameMaker release.
>
> If you have two documents open in the same window, when you select the
> second from the Window menu the first is minimised and the second is
> displayed occupying the full window.
>
> When you switch back to the first, the normal behaviour is for the second
> window to be minimised and for the first to re-open, but only occupy about
> half the window.
>
> In the last couple of days the first window opens in part of the window, but
> the second document still displays in the window. The second document
> display is not actually active, and can be suppressed by making a change in
> the window properties e.g. by maximising the window and then restoring to
> the original size.
>
> The incidence of this bug is not predictable, i.e. you can have a FrameMaker
> session and it does not occur, then it may return at the next session.
> However once it does occur it is persistent and the only way to restore
> FrameMaker to normal behaviour is to close both documents and the window,
> and to re-open them in a new FrameMaker session.
>
> We have had a Windows update on the company system in the last couple of
> days, installed by the company IT department and thus out of our control. It
> is possible that this problem may be caused by changes in Windows having an
> unpredictable effect on an old and no longer maintained version of
> FrameMaker.
>
> Thanks for any suggestions,
>
> Tony Maries
>
> Technical Author
>
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