Frame 9 MAJOR BUG

Shmuel Wolfson shmuelw1 at gmail.com
Wed Dec 30 00:49:27 PST 2009


For this reason and other reasons, it's a good idea to zip up each days 
work, and save it with the date in the filename. This way you can always 
revert to the previous day's work.

-- 
Regards,
Shmuel Wolfson
Technical Writer
052-763-7133
 

Galanter, Lea wrote:
> I'm not sure how to report this, but Frame 9 just crashed on me when I
> had two files open (named About Blah and Configuring Blah), and when I
> re-opened both files, they were exactly the same. That means, I totally
> lost all the text in one of the files. I'm using Frame 9 on Windows 7
> and I was working in the Configuring Blah file and selected Conditional
> Text to apply a condition to some text. Frame crashed and then re-opened
> itself. When Frame opened the Configuring Blah chapter.recover file, all
> my original text was gone and replaced with the text from the About Blah
> chapter! Even the Configuring Blah.backup file had been converted to the
> text from the About Blah.backup file.
>
>  
>
> I don't know if anyone else has ever experienced this problem, but this
> is major. Assuming I can even get the previous version from my company's
> source control, this is still hours and hours of work to re-create. This
> is a major bug in Frame. How do I report it?
>
>  
>
> Lea Galanter
>
> Lead Technical Editor and Writer
>
> F T I Technology 
>
> lea.galanter at fticonsulting.com <mailto:asinclaire at attenex.com> 
>
> www.ftitechnology.com <http://www.attenex.com/> 
>
> Phone: 206-689-4438 
>
>  
>
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