Frame 7 and PDF: SaveAs PDF Problem

[O'Laoghaire Micheal]

 See Adobe FrameMaker 7.0p578 update for Windows at
http://www.adobe.com/support/downloads/detail.jsp?ftpID=2111

......
With FrameMaker 7.0p576 and Adobe Acrobat 6.0, the Save As PDF command
will give an error "FrameMaker could not find Acrobat Distiller printer
instance, which must be installed to execute save as PDF command." 
Note: FrameMaker7.0p578 may have problems if both Distiller 5.0 and
Distiller 6.0 are installed on the same machine. Adobe recommends that
users uninstall Distiller 5.0 before installing Distiller 6.0. In
addition, the placed PDF functionality of FrameMaker 7.0 will support
only PDF 1.4 (Acrobat 5.0) files, not PDF 1.5 (Acrobat 6.0) files


HTH

Micheal O'Laoghaire
Comverse, Inc.
Wakefield, MA
Tel: (781) 213-2099

-----Original Message-----
From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Susan
Curtzwiler
Sent: Thursday, February 05, 2009 12:24 AM
To: framers at lists.frameusers.com
Subject: Frame 7 and PDF

Hi all,
  I've seen numerous emails concerning FMKR 8 and 9.  Please don't
laugh, the company provided FMKR 7.
 
I am having trouble with creating a simple PDF file.  I have uninstalled
FMKR 7 and Acrobat Distiller instance 5.0 and reinstalled both files
today (Wednesday, 2/4/09. ) Rebooted from the restart.   This did not
fix the problem. 
 
I used the Save As and selected PDF, got the normal setup windows,
clicked on Set. 
Then, I get a message saying that 
"FrameMaker could not find Acrobat Distiller printer instance, which
must be installed to execute Save as PDF command."
 
I have had IT look this over, and it appears that FMKR 7 and Acrobat
Distiller instance 5.0 are correctly installed. 
 
Any help will be much appreciated. 
 
Compaq6910p 3G RAM
 
Thanks,
Sue 
_______________________________________________


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