Zapf Dingbats mystery

[Art Campbell]

You don't mention if it's an on-screen problem, or also shows up in
printed copy, both PDF and hard copy...
Also, does Dingbats display and print OK in other applications?

It's possible that he's using a printer's hard fonts. So a good first
thing to check would be that his system default printer is set to an
Adobe PDF printer instance. If that's already true, I'd think about
checking to see how old the font file itself is... maybe think about
installing an Open format file.

There was a problem with Dingbats in the Frame 5 / Windows NT era, but
if he hasn't updated his fonts since then, it may be worth looking at
this antique: http://www.adobe.com/support/downloads/detail.jsp?ftpID=515
.

Art

Art Campbell
               art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Tue, Feb 24, 2009 at 10:21 AM, Steve Rickaby
<srickaby at wordmongers.demon.co.uk> wrote:
> I'm wrestling with this one on behalf of a remote colleague...
>
> He's just upgraded from FrameMaker 6 to FrameMaker 7.1 on Win XP-Pro SP3. After doing so, he finds that all his Zapf Dingbats characters are rendering as plaintext, even though the Character Designer says that the font is Dingbats, as expected.
>
> I'm on Mac and don't have enough experience of Windows FrameMaker installations to fox this out. If he sends me a sample document, the Dingbats appear correctly in FrameMaker 7.1 for Mac. Both of us see what would be expected in the Character Designer.
>
> Is this some Windows thing, perhaps?
> --
> Steve
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