FrameMaker 8.0p277 hanging problems

Art Campbell art.campbell at gmail.com
Wed Feb 25 08:38:37 PST 2009


Are you opening all files in the book before printing?

If there are any network delays that time Frame out when it's going
through opening and printing component files, that can cause problems.

Art

Art Campbell
               art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Wed, Feb 25, 2009 at 11:14 AM, Shell, Robert <rshell at iafrica.com> wrote:
> Hi Framers:
> I have Vista Business edition with 4 gigs on a new machine.
> I have quite a few years on FM so am fairly confident it is a FM problem but
> the only hard evidence is from a Vista Log file: viz.
>
>
> Log Name:      Application
> Source:        Application Error
> Date:          2009/01/10 11:58:39 AM
> Event ID:      1000
> Task Category: (100)
> Level:         Error
> Keywords:      Classic
> User:          N/A
> Computer:      Porsche
> Description:
> Faulting application FrameMaker.exe, version 8.0.0.0, time stamp 0x48366e48,
> faulting module BIB.dll, version 1.2.1.1, time stamp 0x4691999f, exception
> code 0xc0000005, fault offset 0x00001940, process id 0xddc, application
> start time 0x01c972f2a2c6cf00.
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>  <System>
>    <Provider Name="Application Error" />
>    <EventID Qualifiers="0">1000</EventID>
>    <Level>2</Level>
>    <Task>100</Task>
>    <Keywords>0x80000000000000</Keywords>
>    <TimeCreated SystemTime="2009-01-10T09:58:39.000Z" />
>    <EventRecordID>44723</EventRecordID>
>    <Channel>Application</Channel>
>    <Computer>Porsche</Computer>
>    <Security />
>  </System>
>  <EventData>
>    <Data>FrameMaker.exe</Data>
>    <Data>8.0.0.0</Data>
>    <Data>48366e48</Data>
>    <Data>BIB.dll</Data>
>    <Data>1.2.1.1</Data>
>    <Data>4691999f</Data>
>    <Data>c0000005</Data>
>    <Data>00001940</Data>
>    <Data>ddc</Data>
>    <Data>01c972f2a2c6cf00</Data>
>  </EventData>
> </Event>
>
> FM hangs only while printing a .ps file from a book file. It has no problems
> generating the .ps file with low resolution images ticked, but hangs when it
> comes to the full Monty.
>
> What is so frustrating is that there is no log file and Vista will not
> repond to <C><A><D>
> Instead one gets the
>
> "Logon process has failed to create the security options dialog" millions of
> queries on the web but nothing on MS sites
>
>  and then a blue screen.
>
> I have done subbooks and these work, but as soon as the file gets close to
> full size, the problem re-emerges.
>
> FM 8.0p277 has worked flawlessly up to about two weeks ago. Since then there
> have been MS Vista updates but I cannot make up my mind whether this is some
> obscure service starting up or something I have not done within FM. I have
> installed nothing new
>
> I am printing to smallest file size option within FM
>
> Any ideas? Any fellow travelers?
>
> Rob Shell
>  > ***************************************
>>
>
>
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