FrameMaker 8.0p277 hanging problems
Shell, Robert
rshell at iafrica.com
Wed Feb 25 08:14:25 PST 2009
Hi Framers:
I have Vista Business edition with 4 gigs on a new machine.
I have quite a few years on FM so am fairly confident it is a FM problem but
the only hard evidence is from a Vista Log file: viz.
Log Name: Application
Source: Application Error
Date: 2009/01/10 11:58:39 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Porsche
Description:
Faulting application FrameMaker.exe, version 8.0.0.0, time stamp 0x48366e48,
faulting module BIB.dll, version 1.2.1.1, time stamp 0x4691999f, exception
code 0xc0000005, fault offset 0x00001940, process id 0xddc, application
start time 0x01c972f2a2c6cf00.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-01-10T09:58:39.000Z" />
<EventRecordID>44723</EventRecordID>
<Channel>Application</Channel>
<Computer>Porsche</Computer>
<Security />
</System>
<EventData>
<Data>FrameMaker.exe</Data>
<Data>8.0.0.0</Data>
<Data>48366e48</Data>
<Data>BIB.dll</Data>
<Data>1.2.1.1</Data>
<Data>4691999f</Data>
<Data>c0000005</Data>
<Data>00001940</Data>
<Data>ddc</Data>
<Data>01c972f2a2c6cf00</Data>
</EventData>
</Event>
FM hangs only while printing a .ps file from a book file. It has no problems
generating the .ps file with low resolution images ticked, but hangs when it
comes to the full Monty.
What is so frustrating is that there is no log file and Vista will not
repond to <C><A><D>
Instead one gets the
"Logon process has failed to create the security options dialog" millions of
queries on the web but nothing on MS sites
and then a blue screen.
I have done subbooks and these work, but as soon as the file gets close to
full size, the problem re-emerges.
FM 8.0p277 has worked flawlessly up to about two weeks ago. Since then there
have been MS Vista updates but I cannot make up my mind whether this is some
obscure service starting up or something I have not done within FM. I have
installed nothing new
I am printing to smallest file size option within FM
Any ideas? Any fellow travelers?
Rob Shell
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