FM 9.0 Download Problem

[Owen, Clint]

After much frustration and non-helpful help on Adobe's website I was
finally able to download the FM 9.0 trial last night.

The key turned out to be turning off the pop-up blocker in IE, which
then allowed the Akami Download Manager to be installed as an Active-X
control.

The download help page mentions that the download manager is needed "for
large downloads," so I assumed that was the problem. But none of the
information about the download manager actually tells you how to get it.
Everything I read made it sound like something you needed to download
and install separately, so I spent a lot of fruitless time looking for a
link to download the download manager! 

I finally realized that IE was blocking something whenever I started the
download, and was able to figure it out. The whole process is not very
intuitive and not explained very well.

Thanks to Jack Deland for also providing a clue about the download
manager.

Clint


Clinton Owen | Senior Technical Writer | Crane Aerospace & Electronics |
Telephone: +1 425-743-8674 | Fax: +1 425-743-8113
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