Unavailable languages message on one person's computer

Wendy McGovern wmcgovern at pbi.org
Wed Jul 22 07:31:54 PDT 2009


Dear Framers

We are stumped. One of the people in our department has just started
getting a message when trying to open certain files that the file uses
unavailable languages and do we want Frame to update the file to open
it. We have never gotten a message like this before. I understand the
concept of the language setting in the paragraph designer, where you can
set it to some language other than US English (which is what we use) to
prevent spell checking. My first thought was that some paragraph tag in
the file had inadvertently had the language setting changed. The only
problem is, the file opens fine on MY computer with no problem and no
language message. So, the problem is with my coworker's computer (she
can open some other book files just fine-some will open with no problems
and others will open with the language message). She tried quitting out
of Frame and restarting the computer. Still got the language message on
certain files.

We use Windows XP, FrameMaker 7.0.

Any ideas on why her computer is glitching and mine isn't when opening
the same files? And why her computer problems aren't manifested on ALL
our Frame files?

Wendy McGovern
Publications Editor
Pennsylvania Bar Institute
5080 Ritter Road
Mechanicsburg, PA 17055-6903
1-800-932-4637, ext. 2257
wmcgovern at pbi.org




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