Error generating WebHelp/WebHelpPlus output in Flare v4.2

David Schor dsch.tw at gmail.com
Thu Mar 5 13:45:51 PST 2009


I don't understand you people. When did this become the Forum for FrameMaker
as Stand-alone only? By your definition, this list should also be out of
bounds for anyone using FrameMaker with another program.

So please, no more FrameMaker/Webworks questions please. Those of you who
want to import Word files to FM or export FM to Word, don't waste our time.
To the writer who just asked about highlighting CorelDraw graphics in FM to
appear in Acrobat, sorry too many other applications in your question.
Mif2Go users? Go away and bother Jeremy, and leave us alone.

\end sarcasm

Seriously, for the first time, I am disappointed with this list and I've
subscribed to it for a long time already. I turned to this forum for help
because work in Framemaker is a significant part of the workflow in which I
had a problem. The error occurs during import of FRAMEMAKER files. So what,
pray tell, is so irrelevant here that some of you have to flame me? If you
don't know the answer and don't care, then please be quiet - no shame in
that because Flare is a relatively new program and many people have yet to
work with it. But as long as FrameMaker is being used in conjunction with
other products and in the production of content in multiple output formats,
then questions regarding the FrameMaker relationship to the workflow are
perfectly legitimate on this list and not a waste of time. Be tolerant
enough to realize that other workplaces use FrameMaker in different ways
than yours. It's not 1994 anymore, but 2009.

David
On Thu, Mar 5, 2009 at 9:03 PM, Flato, Gillian <gflato at nanometrics.com>wrote:

> In General, most of us are Frame users. We don't know anything about
> Flare. Why would you ask people unfamiliar with the software for
> software help? That's inefficient and a waste of your time as well as
> ours. You're better off searching for a Flare support list and finding
> people who have a vested interest in helping you.
>
>
> Thank you,
>
> Gillian Flato
>
>
>
> -----Original Message-----
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of David Schor
> Sent: Thursday, March 05, 2009 10:54 AM
> To: Mike Wickham
> Cc: framers
> Subject: Re: Error generating WebHelp/WebHelpPlus output in Flare v4.2
>
> "It seems to me that the FrameMaker forum is not the place to be looking
> for
> Flare support."
>
> Why not? Work in FrameMaker is an integral part of this process, and the
> problem is specifically happening with import of FrameMaker files into
> Flare, which I believe that some other members of this forum are doing
> also,
> occasionally. It's perfectly reasonable to believe and hope that there
> are
> FM users on this list that can answer my question.
>
> David
>
> --
> David Schor
> Technical Writer
> Afcon Software and Electronics
> Mobile:  054 478 8253
> davids at afcon-inc.com
> dsch.tw at gmail.com
>
>
> On Thu, Mar 5, 2009 at 6:51 PM, Mike Wickham <info at mikewickham.com>
> wrote:
>
> >  So, is Flare v4.2 only support Acrobat 8, meaning I must purchase an
> >> upgrade
> >> in order to work with Flare? Or is there a way to fix this problem in
> the
> >> configuration?
> >>
> >
> >
> > It seems to me that the FrameMaker forum is not the place to be
> looking for
> > Flare support.
> >
> > Mike Wickham
> >
> >
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-- 
David Schor
Technical Writer
Afcon Software and Electronics
Mobile:  054 478 8253
davids at afcon-inc.com
dsch.tw at gmail.com



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