FW: Framemaker image problem

[Art Campbell]

The reference to SP3 that you mentioned...  a security "fix" in SP3
breaks objects imported with OLE. So those types of imports break.
The other graphics are probably imported as files, by reference, and
don't use OLE.

The fix is to replace the OLE objects by converting them to graphics
and importing them by reference.

They seem to be working fine in FM 9, which was released after the SP3
problem appeared.

Art

Art Campbell
               art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
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On Thu, Mar 5, 2009 at 12:04 PM, Brabson, Michelle
<Michelle.Brabson at sungardhe.com> wrote:
> This post is from a colleague of mine.
>
> I have a growing problem with imported images into FrameMaker 7.2.
>
> I typically work off a network. A few months ago, I started getting an odd message when I'd try to save files with images that are imported objects. (These are files I've worked on for years.) Even if I didn't change the image but only, say, changed the footer information, I'd get the following message:
>
> "An internal error occurred while writing imported graphics in this document. The file has been saved, but has lost some image data. "
>
> Our production manager looked at the files, copying them to her desktop, and had no problems. So I started working on those files on my desktop, and for a short time, the problem disappeared, only to come back worse than ever.
>
> Now, whenever I save a document into which I've inserted an image, I get this message. I've tried 'File>Import>File...Import by Reference,' File>Import>File...Copy into Document,' 'File>Import>Object...Create from File...Link,' and File>Import>Object...Create from File' (without a link). I've tried to import Canvas files (.cnv), Visio files (.vsd), plain .jpgs and plain .gifs, and always get the same result.
>
> Once this occurs, I have a file in the same path as my original file with a seemingly random 3-character extension after the .fm, such as 'CO4' or '357'. If I double-click the file and open with Frame, or if I delete the wonky extension, the file opens, but a grey box is displayed instead of the image.
>
> I'm on FrameMaker 7.2p158, with Window XP Professional Version 5.1 (Build 2600.xpsp_sp3_gdr.080814-1236 : Service Pack 3).
>
> Our production manager found a previous post about Service Pack 3 of XP causing problems with imported images, but she is also on Service Pack 3 and is not having this problem.
>
> I am on digest. Please respond directly to the e-mail addresses so we may see your comments when you make them.
>
> Michelle
>
> _________________________________________________
>
> Michelle Brabson * SunGard Higher Education * 4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * Michelle.Brabson at sungardhe.com * www.sungardhe.com
>
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