FM 8 crashes again and again

Art Campbell art.campbell at gmail.com
Thu Mar 12 07:01:05 PDT 2009


Verner,

If I was going to pick one thing to play with to see I could change
the crash behaviour, it would be the text insets inside tables on
master pages. That's the only thing that strikes me as possibly hard
to process in your set up from the info you provided. I haven't used
insets in tables myself, even in body pages.

Unless you've turned updates Off on those insets, I think they'd be
constantly trying to update themselves, possibly whenever a new body
page is generated from them or they're otherwise referenced by the
program. And because the insets are likely to be on a network
location, there's an additional possibility of a network delay or
timeout interrupting the process. Updating masters may also be the
problem when you force an override to the layout by changing text
container properties.

To play with that idea a little bit, you might try making a copy of
your working files and converting the text insets to text, so no
updating is required. Then work with that copy a bit to see what
happens. Just a thought.

Cheers,
Art

Art Campbell
               art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Thu, Mar 12, 2009 at 8:02 AM, Andersen, Verner Engell VEA
<verner.andersen at radiometer.dk> wrote:
> Fair enough
> I include my system details below.
>
> I suspect that my problem has to do with the Framemaker source files as the rest is unchanged from FM version 7.2 apart from my Windows Service pack 3.
> In particular Fm crashes when encountering files with text insets in tables on master pages or sometimes when I change the object properties on body pages and remove the "room for sidehad setting"
>
> My system settings:
>
> Windows xp sp 3
> FM8.0p277
> 2 GB ram
> 756 MB virtual memory
> Acrobat Profession 7.2
> Files on server
> Graphics are .png imported by reference
> Lots of text insets used by several books
>
> Best regards,
>
> Verner
>
>
> --------------------------------------------------------
>
>
>
> Radiometer Medical ApS
> Åkandevej 21
> 2700 Brønshøj
> Denmark
> Phone: +45 38 27 38 27
> CVR: 27 50 91 85
>
> --------------------------------------------------------
>
>
>
>
>
>
>
>
>
> -----Original Message-----
>
> From: Art Campbell [mailto:art.campbell at gmail.com]
> Sent: 12. marts 2009 12:19
> To: Andersen, Verner Engell VEA
> Cc: framers at lists.frameusers.com
> Subject: Re: FM 8 crashes again and again
>
> On my systems, 8 is more stable than 7 was, especially on book actions. 9 is also fine.
>
> Given others' experiences, I'd guess that your problems are caused by one or more things in your environment, but you didn't provide any details.
>
> If you provide some details on your system (FM and Acrobat versions, OS, RAM, temp space) and your environment (files local or on a server, type of graphics and imported by reference or copied, and so on) I'm sure the usual suspects would be happy to generate some things to look at.
>
> Art
>
> Art Campbell
>               art.campbell at gmail.com
>  "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson
>                                                      No disclaimers apply.
>                                                               DoD 358
>
>
>
> On Thu, Mar 12, 2009 at 5:56 AM, Andersen, Verner Engell VEA <verner.andersen at radiometer.dk> wrote:
>> I just counted. My Framemaker 8 crashed more than 80 times since June
>> last year. Framemaker 7 was so stable and robust.
>>
>> It happens when I update the book, generate pdfs and often I cannot
>> see action that should cause the crash.
>>
>> Do you experience the same? Is FM 9 more stable?
>>
>> Med venlig hilsen - Best regards
>> Verner Andersen
>> Technical Writer
>>
>> Radiometer Medical ApS
>> Phone +45 3827 3612
>> Fax +45 3827 2727
>> verner.andersen at radiometer.dk
>> --------------------------------------------------------
>>
>>
>>
>> Radiometer Medical ApS
>> Akandevej 21
>> 2700 Bronshoj
>> Denmark
>> Phone: +45 38 27 38 27
>> CVR: 27 50 91 85
>>
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