Off topic - three general documentation questions

[Saunders, Ian]

Please forgive this off-topic query, but I have nowhere else to turn for help.

My team are reviewing the Frame templates we use for producing PDF files. It has been suggested that we:

*         Do not use chapter numbers/appendix letters

*         Begin main index entries with a capital letter

*         Put a logo (or message) on blank pages to show that they are not blank in error.

We have reached an impasse...

I would be extremely grateful to anyone who can supply their take on the relevant "industry standards" or maybe even point me at a definitive statement.

Many thanks!

Ian Saunders
Syntellect Inc