Hypertext Links not Working

[Heinlein, Roberta]

Hallelujah! It worked. I was running on FM 8.0p236. After I installed
all of the available updates, my links are working again. Thank you,
Shlomo.  Now I can breathe again.

Roberta Heinlein

SOP Specialist, Internal Audit-Corporate Compliance C-10

770-433-8211 x19827

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-----Original Message-----
From: Shlomo Perets [mailto:shlomo2 at microtype.com] 
Sent: Sunday, October 11, 2009 5:59 AM
To: Heinlein, Roberta
Cc: framers at lists.frameusers.com
Subject: Re: Hypertext Links not Working

Roberta,

You wrote:

>I'm having a frustrating problem with hypertext links. We create
>hypertext links in FM 7.2 to PDF files. Then we convert the FM document
>to PDF. The links work. We place the files in Documentum where they are
>moved to our intranet. The links work perfectly.
>
>We just upgraded to FM 8.0. The links still work in the PDF file until
>it is moved to our intranet-then the links no longer work. We don't
want
>to have to revert back to FM 7.2 but we can't figure out how to correct
>this problem. I have tried turning on Create Named Destinations for All
>Paragraphs but it still doesn't work.
>
>I'm new to the list, but I have searched the archives and haven't found
>any discussion related to this problem.


Make sure you use FM8.0p273 or later. Cross-file links in PDFs authored
in 
earlier releases of FrameMaker 8.0 use Unicode-encoded file paths and
file 
names, which are not be supported in all environments.

Select Help > About FrameMaker to see the FM version.

To update your FM8 version, select Help > Updates.


Shlomo Perets

MicroType * http://www.microtype.com
FrameMaker/Acrobat training & consulting * FM-to-Acrobat
TimeSavers/Assistants



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