Framemaker installed as Administrator

[Scott White]

I have this new client who installed Framemaker 9.0 on a PC running  
windows xp. Seems he installed and registered it using the admin  
account and not the regular user account. So now when the regular user  
of the machine tries to open Frame she can't. Only if she is logged on  
as admin can she open it.
Adobe will not help this guy out with his situation since he  
registered the product under admin.

His email:  "I called Adobe technical support and they will not  
provide any assistance because when I registered the software I put in  
different information that doesn't match Nancy's account at Adobe.   
Therefore, they are of no help how to configure their software to run  
under a normal user's account.  I have also perfomed internet searches  
to no avail."

Is there any way around this? His issue is he doesn't want the user to  
have admin rights to run the software.



Scott White
Media Production & EBC Manager
Implementation Coordinator
210-704-8239
swhite at alamark.com


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