framers Digest, Vol 54, Issue 19

[Ray Saffin]

I had exactly the same problem of FrameMaker 9 (as part of the TCS 2 suite)
crashing at "Localization" a couple of months ago. I tried all sorts
(various reinstallations on various disks and even a new C:\ drive without
success).

However, I finally cured it by completely deleting the following directory
structure (which Frame 9 then recreates the next time you fire it up) (you
will need to set Windows to show the hidden folder "Application Data"):

C:\Documents and Settings\<your_user_name>\Application Data\Adobe

I did try

C:\Documents and Settings\<your_user_name>\Application Data\Adobe\FrameMaker

As a first shoot, but that didn't work. I guess TCS 2 must use some common
files further up the hierarchy necessitating "Adobe" being specified. I hope
this works for you Joseph.

Ray


------------------------------

>
> Message: 8
> Date: Tue, 20 Apr 2010 11:07:34 -0400
> From: Art Campbell <art.campbell at gmail.com>
> To: tcs-users at googlegroups.com
> Cc: framers at lists.frameusers.com
> Subject: Re: [TCS Users] FrameMaker 9 Crashing and Unusable
> Message-ID:
>        <p2mc7d9dd601004200807y55da7cd3o83c6556f2dc3988d at mail.gmail.com>
> Content-Type: text/plain; charset=ISO-8859-1
>
> Well, reinstalling should be a last resort; I wouldn't even consider it.
>
> I didn't notice an Adobe update rolling on lately, but I would check your
> Windows Software control panel to see if you can simply uninstall the
> update(s). And I'd also look at Windows updates that may have rolled in
> un-announced.
>
> I'm assuming that you've already checked the FM and Acrobat update pages
> and
> that you are fully patched....
>
> Art Campbell
>         art.campbell at gmail.com
>  "... In my opinion, there's nothing in this world beats a '52 Vincent and
> a
> redheaded girl." -- Richard Thompson
>                                                     No disclaimers apply.
>                                                              DoD 358
>
>
> On Tue, Apr 20, 2010 at 10:51 AM, Joseph Lorenzini <jaloren at gmail.com
> >wrote:
>
> > Hi all,
> >
> > I am having some major FrameMaker problems. I've been running FrameMaker
> 9
> > on my system for a year now without any problem. Today, I came into work
> and
> > tried to open FrameMaker. In the loading screen, it reaches the
> localization
> > info and then it crashes. I restarted my computer and the same thing
> > happens. The only change to my system in the last couple days was an
> acrobat
> > update provided by adobe. Is it possible that could be the cause? This is
> > really distressing. I can literally get no work done until this issue is
> > fixed. Any help would be greatly appreciated.
> >
> > I am considering the following:
> >
> > 1) Try a system restore.
> > 2) If that doesn't work,  reinstall FrameMaker, though that seems a bit
> > extreme.
> >
> > Here are my system specs.
> >
> > Microsoft Windows XP Professional
> > Service Pack 3
> > Intel Core Duo CPU
> > 2.39GHz, 3 gigs of RAM
> >
> > Technical Communications Suite 2.0
> > FrameMaker 9, p250
> >
> >
> >  --
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> >
> > .
> > For more options, visit this group at
> > http://groups.google.com/group/TCS-Users?hl=en.
> >
>
>
>