framers Digest, Vol 54, Issue 19

[Ray Saffin]

I should have said the new C:\drive was a clone copy, so it still had the
corrupted C:\Documents and Settings\<your_user_name>\
>
> Application Data\Adobe
>


On Tue, Apr 20, 2010 at 6:45 PM, Ray Saffin <rsaffin at serena.com> wrote:

> I had exactly the same problem of FrameMaker 9 (as part of the TCS 2 suite)
> crashing at "Localization" a couple of months ago. I tried all sorts
> (various reinstallations on various disks and even a new C:\ drive without
> success).
>
> However, I finally cured it by completely deleting the following directory
> structure (which Frame 9 then recreates the next time you fire it up) (you
> will need to set Windows to show the hidden folder "Application Data"):
>
> C:\Documents and Settings\<your_user_name>\Application Data\Adobe
>
> I did try
>
> C:\Documents and Settings\<your_user_name>\Application
> Data\Adobe\FrameMaker
>
> As a first shoot, but that didn't work. I guess TCS 2 must use some common
> files further up the hierarchy necessitating "Adobe" being specified. I hope
> this works for you Joseph.
>
> Ray
>
>
>
> ------------------------------
>
>>
>> Message: 8
>> Date: Tue, 20 Apr 2010 11:07:34 -0400
>> From: Art Campbell <art.campbell at gmail.com>
>> To: tcs-users at googlegroups.com
>> Cc: framers at lists.frameusers.com
>> Subject: Re: [TCS Users] FrameMaker 9 Crashing and Unusable
>> Message-ID:
>>        <p2mc7d9dd601004200807y55da7cd3o83c6556f2dc3988d at mail.gmail.com>
>> Content-Type: text/plain; charset=ISO-8859-1
>>
>> Well, reinstalling should be a last resort; I wouldn't even consider it.
>>
>> I didn't notice an Adobe update rolling on lately, but I would check your
>> Windows Software control panel to see if you can simply uninstall the
>> update(s). And I'd also look at Windows updates that may have rolled in
>> un-announced.
>>
>> I'm assuming that you've already checked the FM and Acrobat update pages
>> and
>> that you are fully patched....
>>
>> Art Campbell
>>         art.campbell at gmail.com
>>  "... In my opinion, there's nothing in this world beats a '52 Vincent and
>> a
>> redheaded girl." -- Richard Thompson
>>                                                     No disclaimers apply.
>>                                                              DoD 358
>>
>>
>> On Tue, Apr 20, 2010 at 10:51 AM, Joseph Lorenzini <jaloren at gmail.com
>> >wrote:
>>
>> > Hi all,
>> >
>> > I am having some major FrameMaker problems. I've been running FrameMaker
>> 9
>> > on my system for a year now without any problem. Today, I came into work
>> and
>> > tried to open FrameMaker. In the loading screen, it reaches the
>> localization
>> > info and then it crashes. I restarted my computer and the same thing
>> > happens. The only change to my system in the last couple days was an
>> acrobat
>> > update provided by adobe. Is it possible that could be the cause? This
>> is
>> > really distressing. I can literally get no work done until this issue is
>> > fixed. Any help would be greatly appreciated.
>> >
>> > I am considering the following:
>> >
>> > 1) Try a system restore.
>> > 2) If that doesn't work,  reinstall FrameMaker, though that seems a bit
>> > extreme.
>> >
>> > Here are my system specs.
>> >
>> > Microsoft Windows XP Professional
>> > Service Pack 3
>> > Intel Core Duo CPU
>> > 2.39GHz, 3 gigs of RAM
>> >
>> > Technical Communications Suite 2.0
>> > FrameMaker 9, p250
>> >
>> >
>> >  --
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>> Groups
>> > "Technical Communications Suite Users" group.
>> > To post to this group, send email to TCS-Users at googlegroups.com.
>> > To unsubscribe from this group, send email to
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>> <TCS-Users%2Bunsubscribe at googlegroups.com<TCS-Users%252Bunsubscribe at googlegroups.com>
>> >
>> > .
>> > For more options, visit this group at
>> > http://groups.google.com/group/TCS-Users?hl=en.
>> >
>>
>>
>>
>