FrameMaker 9 Crashes at Start Up

[Kelly McDaniel]

This describes my experience during the run-up to release. The temporary
fix was to create a new profile and reload TCS2. I lost all my
productivity workflow, shortcuts, and plug-ins and had to replace them
as I went along, on schedule to miss the release by about 4 weeks. Yes,
I use a dependable cvs, but the amount of work done in one day that was
lost in the <crash> is pushed to the next release, which pushed
everything else. Previously, we had no compelling economic argument to
switch tools and to switch to structured content management. Our 20,000+
employee company is now switching tools and taking the economic hit to
tag all our content. The switch now has quantifiable benefit...Kelly.

-----Original Message-----
From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Joseph
Lorenzini
Sent: Tuesday, April 20, 2010 12:09 PM
To: framers at lists.frameusers.com; TCS-Users at googlegroups.com
Subject: FrameMaker 9 Crashes at Start Up

Hi all,

I am having some major FrameMaker problems. I've been running FrameMaker
9
on my system for a year now without any problem. Today, I came into work
and
tried to open FrameMaker. In the loading screen, it reaches the
localization
info and then it crashes. I restarted my computer and the same thing
happens. The only change to my system in the last couple days was an
acrobat
update provided by adobe. Is it possible that could be the cause? This
is
really distressing. I can literally get no work done until this issue is
fixed. Any help would be greatly appreciated.

I am considering the following:

1) Try a system restore.
2) If that doesn't work,  reinstall FrameMaker, though that seems a bit
extreme.

Here are my system specs.

Microsoft Windows XP Professional
Service Pack 3
Intel Core Duo CPU
2.39GHz, 3 gigs of RAM

Technical Communications Suite 2.0
FrameMaker 9, p250
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