Acrobat 9 - a disaster

Tue Aug 10 16:36:58 PDT 2010

Steve,

Read the rest of the thread on the Framer's list (this was a few weeks ago).
NO, Acrobat does not install Reader. Acrobat consists of a viewing/editing
program and Distiller plus PDFMakers for various Office and other programs.
I discussed why you don't need or want to test PDF files on the same system
you created them on via Reader.

	- Dov

> -----Original Message-----
> From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of
> Steve Johnson
> Sent: Sunday, July 25, 2010 7:37 AM
> To: Dov Isaacs
> Cc: Framers E-mail List
> Subject: Re: Acrobat 9 - a disaster
> 
> Since when? Is that by design or by accident? Doesn't installing
> Acrobat also install Reader?
> 
> How many of my users have Acrobat installed? Of course I want Reader
> installed so I can see PDFs like they do.
> 
> On Sun, Jul 25, 2010 at 9:23 AM, Dov Isaacs <isaacs at adobe.com> wrote:
> > Although you CAN have both Reader and Acrobat installed simultaneously
> > (assuming the same version), it is very strongly NOT RECOMMENDED for a
> > number of very good reasons. It certainly does not add any functionality
> > to one's system. Having said that, I will add that having both Reader and
> > Acrobat of the same version on a system is most unlikely to cause the
> > symptoms described.
> >
> >        - Dov
> >
> >> -----Original Message-----
> >> From: Steve Johnson [mailto:chinaski69 at gmail.com]
> >> Sent: Sunday, July 25, 2010 7:19 AM
> >> To: Fei Min Lorente
> >> Cc: Dov Isaacs; Framers E-mail List
> >> Subject: Re: Acrobat 9 - a disaster
> >>
> >> You CAN have Reader and Acrobat at the same time. You CANNOT have two
> >> Acrobats; IOW, two PDF creators.
> >>
> >> On Sun, Jul 25, 2010 at 8:14 AM, Fei Min Lorente
> >> <FeiMin.Lorente at onsemi.com> wrote:
> >> > Thanks, Dov! I was experiencing the same problem as Alison, insofar as
> >> > my browser would crash when I tried to look at a PDF in it (just
> >> > clicking on a URL). We ended up working around it by setting the Acrobat
> >> > internet preferences to not display PDF in browser. But now that you
> >> > mention that you can't even have Reader and Acrobat installed at the
> >> > same time, I noticed that I have Adobe Reader 9 as well as Adobe Acrobat
> >> > 9 Pro. Our company pushed Reader 9 onto all our computers, so I'm not
> >> > sure I can get rid of it, but at least now I know why I'm having that
> >> > PDF in a browser problem.
> >> >
> >> > I posted this before, but just for completeness, I'm on Windows XP SP3
> >> > and using Firefox 3.6.4 and IE 8.
> >> >
> >> > Fei Min Lorente
> >> >
> >> > -----Original Message-----
> >> > From: framers-bounces at lists.frameusers.com
> >> > [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Dov Isaacs
> >> > Sent: Saturday, July 24, 2010 11:39 PM
> >> > To: Framers E-mail List
> >> > Subject: RE: Acrobat 9 - a disaster
> >> > Importance: High
> >> >
> >> > I heard my name used in vain (if not on-line!).
> >> > In terms of Alison's original posting ...
> >> >
> >> > The symptoms you describe with regards to Acrobat 9 are not standard
> >> > Acrobat 9 behaviour. You did not post exactly what Windows and/or
> >> > browser versions you are using, but we currently are unaware of any
> >> > normal situation that would yield the symptoms you describe.
> >> >
> >> > I open PDF files in browser windows on a regular basis with Acrobat 9
> >> > with no problems whatsoever. Likewise, when I click on a URL in a PDF
> >> > file while in Acrobat 9, I get to the website in a browser window.
> >> >
> >> > The only way you can get what you describe as a "PDFised version of
> >> > the web page" would be if you opened invoked "Create PDF=>From Web Page"
> >> > (Shift-CTRL-O) and that PDF would not be in a browser window. When you
> >> > click on a URL, Acrobat 9 normally prompts you as to whether to allow
> >> > you to open the web page (via a browser) or to block the access to the
> >> > web site. It NEVER creates a PDF file via clicking on a URL unless you
> >> > right-click on a URL and explicitly choose "Append to Document" or
> >> > "Open Weblink as New Document." There are no options or program
> >> > preferences
> >> > which contravene this behaviour.
> >> >
> >> > Any attempt to try diagnosing what's happening on your system would be
> >> > at best wild speculation but it would almost seem like there might be
> >> > "competing" PDF readers/processors concurrently installed on your
> >> > system.
> >> > Be aware that Adobe does not support concurrent installation of multiple
> >> >
> >> > versions of Acrobat on a single system (such as Acrobat 8 and Acrobat 9
> >> > installed at the same time). Adobe does not recommend concurrent
> >> > installation of the same versions of both Reader and Acrobat on a system
> >> > (such as Acrobat 9 and Reader installed at the same time) or even worse
> >> > differing versions of both Reader and Acrobat on a system (such as
> >> > Acrobat 9 and Reader 8 installed at the same time). Even more so, we
> >> > certainly cannot vouch for what will happen if you have Acrobat or
> >> > Reader
> >> > plus some other third party PDF reader or creator concurrently
> >> > installed.
> >> > If you even have an inkling of how these programs integrate with drivers
> >> >
> >> > and the browser(s) under Window, you will understand the chaos that such
> >> > mixtures of programs may engender to your system.
> >> >
> >> > So, as a start, I would look at ALL the software installed on your
> >> > system
> >> > and assure that there is only ONE, repeat only ONE PDF processing
> >> > program
> >> > on your computer. If your system is "clean" in this regard, you might
> >> > try
> >> > totally uninstalling any remaining version of Acrobat / Reader on your
> >> > system and then run a registry cleaner utility program to assure that
> >> > fragments of some previously installed "stuff" is truly eradicated from
> >> > your system. Then after rebooting, try installing Acrobat 9 from scratch
> >> >
> >> > and see if that makes a difference.
> >> >
> >> > If that doesn't help, please advise. Likewise, if this does resolve you
> >> > problem, likewise let us know. Good luck!
> >> >
> >> >        - Dov
> > _______________________________________________
> >
> >
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> 
> 
> --
> ============
> Steve Johnson, dr_gonzo at pobox.com
> _______________________________________________
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