Acrobat 9 - a disaster

[Dov Isaacs]

Steve,

Read the original thread. I am not going to repeat everything (and
it was quite a lot) that was discussed on this forum a few weeks ago,
especially related to engineering and testing discipline as far as
how PDF files are viewed and processed under what circumstances.

But NO, there is nothing WRITTEN about this from Adobe. On the other
hand, you should trust what I am telling you based on my 21 years at
Adobe and my working with Acrobat and Reader since Release 1 of same
as well as having to debug workflows and PDF files during all that time.

Quite frankly, the only time I had problems with anyone viewing a PDF
file that I produced on Acrobat-only systems (no Reader co-installed)
were with users who insisted on using St. Steve the Infallible's MacOS
Preview program's subset PDF viewing capabilities (or lack thereof).

The fact that Adobe doesn't prohibit you from parallel installation of
Acrobat and Reader doesn't mean that such installations are recommended
or really useful.

	- Dov


> -----Original Message-----
> From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of
> Steve Johnson
> Sent: Sunday, July 25, 2010 11:10 AM
> To: Dov Isaacs
> Cc: Framers E-mail List
> Subject: Re: Acrobat 9 - a disaster
> 
> Show me in writing where Adobe says you should not install the same
> version of Reader and Acrobat on the same system. I cannot find it.
> It's not on the download page of either product, which is where it
> should be. All I can find is info saying you should not install two
> different versions of the same product.
> 
> Even though you're an authority, all I have seen is unsupported
> statements like this saying "I heard that Adobe says you should not do
> this" but where is the statement against it saying why not? And if
> it's so dadgum important, why do the two products allow themselves to
> be installed side by side?
> 
> For several versions now, you cannot run both Acrobat and Reader at
> the same time. I think you're right that Acrobat doesn't install
> Reader. I must have done the Reader install separately.
> 
> The thing about wanting both Reader and Pro because of print/view
> differences is a few versions old but I remember there being
> situations in the past where viewing and printing with each product
> had differences.
> 
> On Sun, Jul 25, 2010 at 12:33 PM, Dov Isaacs <isaacs at adobe.com> wrote:
> > Guy,
> >
> > See previous responses. Yes, there are UI differences between
> > Acrobat and Reader, but unless you are invoking rather complex
> > Javascript routines that invoke functions that are allowed in
> > Acrobat but not Reader, other than font issues (you should NEVER,
> > repeat NEVER, repeat once again NEVER generate PDF files with
> > unembedded fonts), you should not see any real differences between
> > rendering in Acrobat versus Reader - and the font issue itself
> > would mean that you need to run in a separate environment to gauge
> > the effects of unembedded fonts.
> >
> >        - Dov
> >
> >> -----Original Message-----
> >> From: Guy K. Haas [mailto:guy at hiskeyboard.com]
> >> Sent: Sunday, July 25, 2010 7:57 AM
> >> To: Dov Isaacs
> >> Cc: Framers E-mail List
> >> Subject: Re: Acrobat 9 - a disaster
> >>
> >> But, Dov---
> >>
> >> I have both installed so that when a reviewer runs into a problem, I can
> >> "see it their way".  The interfaces of the two are so different that
> >> it's sometimes handy to be able to do this.
> >>
> >> Would it be any less "NOT RECOMMENDED" if one had the Reader on a
> >> removable drive (such as a USB drive) and plugged it in only when needed?
> >>
> >> --Guy K. Haas
> >>    Software Exegete in Silicon Valley
> >>
> >>
> >> On 7/25/2010 7:23 AM, Dov Isaacs wrote:
> >> > Although you CAN have both Reader and Acrobat installed simultaneously
> >> > (assuming the same version), it is very strongly NOT RECOMMENDED for a
> >> > number of very good reasons. It certainly does not add any functionality
> >> > to one's system. Having said that, I will add that having both Reader and
> >> > Acrobat of the same version on a system is most unlikely to cause the
> >> > symptoms described.
> >> >
> >> >     - Dov
> --
> ============
> Steve Johnson, dr_gonzo at pobox.com
> _______________________________________________