Acrobat 9 - a disaster

[Steve Johnson]

No, Adobe does not care to make such a statement. Dov said he argued
with them to do it and they didn't.

If you have both and they don't cause a problem, why change? OTOH, if
you're having some issues and you can't pin them down, why not
uninstall Reader?

On Wed, Aug 11, 2010 at 2:10 AM, Neeraj Jain <neerajjain8 at yahoo.com> wrote:
> Dov,
>
> <<
> The fact that Adobe doesn't prohibit you from parallel installation of
> Acrobat and Reader doesn't mean that such installations are recommended
> or really useful.
>>>
>
> What about listing the above as Caution, Important, or things to avoid on
> the software downloads site?
>
> What you are saying, is that reflected in Adobe documentation?
>
>
> _____________________________________________________________
>
> Had there been a formula for success, it would have been stolen long back
>
> Regards,
> NJ
> http://www.neerajjain8.com
>
>
>
>
> ________________________________
> From: Dov Isaacs <isaacs at adobe.com>
> To: "dr_gonzo at pobox.com" <dr_gonzo at pobox.com>
> Cc: Framers E-mail List <framers at lists.frameusers.com>
> Sent: Wed, 11 August, 2010 5:26:02 AM
> Subject: RE: Acrobat 9 - a disaster
>
> Steve,
>
> Read the original thread. I am not going to repeat everything (and
> it was quite a lot) that was discussed on this forum a few weeks ago,
> especially related to engineering and testing discipline as far as
> how PDF files are viewed and processed under what circumstances.
>
> But NO, there is nothing WRITTEN about this from Adobe. On the other
> hand, you should trust what I am telling you based on my 21 years at
> Adobe and my working with Acrobat and Reader since Release 1 of same
> as well as having to debug workflows and PDF files during all that time.
>
> Quite frankly, the only time I had problems with anyone viewing a PDF
> file that I produced on Acrobat-only systems (no Reader co-installed)
> were with users who insisted on using St. Steve the Infallible's MacOS
> Preview program's subset PDF viewing capabilities (or lack thereof).
>
> The fact that Adobe doesn't prohibit you from parallel installation of
> Acrobat and Reader doesn't mean that such installations are recommended
> or really useful.
>
>     - Dov
>
>
>> -----Original Message-----
>> From: framers-bounces at lists.frameusers.com
>> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of
>> Steve Johnson
>> Sent: Sunday, July 25, 2010 11:10 AM
>> To: Dov Isaacs
>> Cc: Framers E-mail List
>> Subject: Re: Acrobat 9 - a disaster
>>
>> Show me in writing where Adobe says you should not install the same
>> version of Reader and Acrobat on the same system. I cannot find it.
>> It's not on the download page of either product, which is where it
>> should be. All I can find is info saying you should not install two
>> different versions of the same product.
>>
>> Even though you're an authority, all I have seen is unsupported
>> statements like this saying "I heard that Adobe says you should not do
>> this" but where is the statement against it saying why not? And if
>> it's so dadgum important, why do the two products allow themselves to
>> be installed side by side?
>>
>> For several versions now, you cannot run both Acrobat and Reader at
>> the same time. I think you're right that Acrobat doesn't install
>> Reader. I must have done the Reader install separately.
>>
>> The thing about wanting both Reader and Pro because of print/view
>> differences is a few versions old but I remember there being
>> situations in the past where viewing and printing with each product
>> had differences.
>>
>> On Sun, Jul 25, 2010 at 12:33 PM, Dov Isaacs <isaacs at adobe.com> wrote:
>> > Guy,
>> >
>> > See previous responses. Yes, there are UI differences between
>> > Acrobat and Reader, but unless you are invoking rather complex
>> > Javascript routines that invoke functions that are allowed in
>> > Acrobat but not Reader, other than font issues (you should NEVER,
>> > repeat NEVER, repeat once again NEVER generate PDF files with
>> > unembedded fonts), you should not see any real differences between
>> > rendering in Acrobat versus Reader - and the font issue itself
>> > would mean that you need to run in a separate environment to gauge
>> > the effects of unembedded fonts.
>> >
>> >        - Dov
>> >
>> >> -----Original Message-----
>> >> From: Guy K. Haas [mailto:guy at hiskeyboard.com]
>> >> Sent: Sunday, July 25, 2010 7:57 AM
>> >> To: Dov Isaacs
>> >> Cc: Framers E-mail List
>> >> Subject: Re: Acrobat 9 - a disaster
>> >>
>> >> But, Dov---
>> >>
>> >> I have both installed so that when a reviewer runs into a problem, I
>> >> can
>> >> "see it their way".  The interfaces of the two are so different that
>> >> it's sometimes handy to be able to do this.
>> >>
>> >> Would it be any less "NOT RECOMMENDED" if one had the Reader on a
>> >> removable drive (such as a USB drive) and plugged it in only when
>> >> needed?
>> >>
>> >> --Guy K. Haas
>> >>    Software Exegete in Silicon Valley
>> >>
>> >>
>> >> On 7/25/2010 7:23 AM, Dov Isaacs wrote:
>> >> > Although you CAN have both Reader and Acrobat installed
>> >> > simultaneously
>> >> > (assuming the same version), it is very strongly NOT RECOMMENDED for
>> >> > a
>> >> > number of very good reasons. It certainly does not add any
>> >> > functionality
>> >> > to one's system. Having said that, I will add that having both Reader
>> >> > and
>> >> > Acrobat of the same version on a system is most unlikely to cause the
>> >> > symptoms described.
>> >> >
>> >> >     - Dov
>> --
>> ============
>> Steve Johnson, dr_gonzo at pobox.com
>> _______________________________________________
> _______________________________________________
>
>
> You are currently subscribed to framers as neerajjain8 at yahoo.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/neerajjain8%40yahoo.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>



-- 
============
Steve Johnson, dr_gonzo at pobox.com