Can't produce PDF from FM 9 + Acr 9 on Windows 7

[Emmy A.]

Hi Steve,

I am the team tester, so have no one else to compare notes with, 
which is why I wrote to the list for advice.

Adobe PDF is the default driver. Distiller does create a PDF from 
the postscript file created (from the same FM file) on my XP machine.

My understanding was that "Save as PDF" was the shortcut for 
creating postscript and distilling, so I understood wrong?

Emmy

--- On Wed, 8/18/10, Steve Johnson <chinaski69 at gmail.com> wrote:
> Is the Adobe PDF driver your Windows default driver? Can you 
> produce a PDF with any other application? Is there anyone you 
> work with or have communicated with who can do this in the 
> same environment?
> 
> Save As PDF and printing to .ps are legitimately different
> options and you shouldn't expect them to work or not work in sync.
> 
> On Wed, Aug 18, 2010 at 7:58 PM, Emmy A. <maisieari at yahoo.com> wrote:
> > Windows 7 Enterprise Version 6.1, FM 9.0p255, Acrobat
> Pro Extended 9.3.3 (all patches installed)
> >
> > Single FM file of 20 pages, produces PDF on XP machine
> but not on Windows 7. When choosing "Save as PDF" Frame goes
> to "Not Responding." Same result with trying to save to
> postscript (but that's as it should be since Save as PDF is
> shortcut). Using "Standard" setting in Distiller, no
> customized joboptions.
> >
> > I must be missing something, but what?