Can't produce PDF from FM 9 + Acr 9 on Windows 7

[Steve Johnson]

FM (print to PS) > PS > Distiller > PDF

FM (Save As PDF) > TPS > PDF, which does two things the first one does
not: creates a temporary PostScript file, deletes it, and starts
Distiller in the background.

What I would do is take a PS from your XP machine and distill it on
Windows 7. That will tell you whether or not there is a problem with
Distiller.

Next, FM > PS on Windows 7 to see if there is a problem creating the PS.

Then take that info and also post it on the Adobe Acrobat and Frame forums.

On Thu, Aug 19, 2010 at 11:59 AM, Emmy A. <maisieari at yahoo.com> wrote:
> Hi Steve,
>
> I am the team tester, so have no one else to compare notes with,
> which is why I wrote to the list for advice.
>
> Adobe PDF is the default driver. Distiller does create a PDF from
> the postscript file created (from the same FM file) on my XP machine.
>
> My understanding was that "Save as PDF" was the shortcut for
> creating postscript and distilling, so I understood wrong?
>
> Emmy
>
> --- On Wed, 8/18/10, Steve Johnson <chinaski69 at gmail.com> wrote:
>> Is the Adobe PDF driver your Windows default driver? Can you
>> produce a PDF with any other application? Is there anyone you
>> work with or have communicated with who can do this in the
>> same environment?
>>
>> Save As PDF and printing to .ps are legitimately different
>> options and you shouldn't expect them to work or not work in sync.
>>
>> On Wed, Aug 18, 2010 at 7:58 PM, Emmy A. <maisieari at yahoo.com> wrote:
>> > Windows 7 Enterprise Version 6.1, FM 9.0p255, Acrobat
>> Pro Extended 9.3.3 (all patches installed)
>> >
>> > Single FM file of 20 pages, produces PDF on XP machine
>> but not on Windows 7. When choosing "Save as PDF" Frame goes
>> to "Not Responding." Same result with trying to save to
>> postscript (but that's as it should be since Save as PDF is
>> shortcut). Using "Standard" setting in Distiller, no
>> customized joboptions.
>> >
>> > I must be missing something, but what?
>
>
>
>
>



-- 
============
Steve Johnson, dr_gonzo at pobox.com