framers Digest, Vol 58, Issue 19

Mary Holder rholder2017 at mchsi.com
Mon Aug 23 12:25:50 PDT 2010


Sounds similar to some of the problems I am experiencing. I open my book,
work for a while, and as soon as I try to use the graphic tool, FrameMaker
crashes. (FM 9 on Windows 7 on 64-bit machine.) I have no solution, so I
have gone back to FM 8 on a 64-bit.

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Subject: framers Digest, Vol 58, Issue 19

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Today's Topics:

   1. FM 9 crashes when I try to save .book file with changes on
      Windows 7	64-bit (John Sgammato)


----------------------------------------------------------------------

Message: 1
Date: Mon, 23 Aug 2010 11:58:08 -0400
From: "John Sgammato" <jsgammato at IMPRIVATA.com>
To: <framers at lists.frameusers.com>
Subject: FM 9 crashes when I try to save .book file with changes on
	Windows 7	64-bit
Message-ID:
	<8E0B2788ADE5A14195D29CF5C43E81A36A8900 at mamail01.IMPRIVATA.COM>
Content-Type: text/plain;	charset="us-ascii"

I recently got a new Win7 64-bit computer. I installed FM9 new on it and
applied all updates. 
When I open a FM9 book and chapters created on my old 32-bit machine I
can work on it as usual, but when I save the book, FM crashes.
I have reproduced it to the point where simply opening the book file and
Saving As... causes the crash, even when no changes have been made. 
Has anyone else experienced this? Am I missing something simple? Does
anyone have a good insight that will help me track this down?

John Sgammato
Principal Technical Writer
Imprivata, Inc
http://www.imprivata.com 



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