Missing headers and page numbers in FM 8

[rinch at Inficon.com]

Have you installed the hotfix for XP printing? This hotfix solved my 
missing material problems.

http://support.microsoft.com/?id=952909

Richard





Brad Simmons <bsimmons at agleader.com> 
Sent by: framers-bounces at lists.frameusers.com
07/12/2010 11:39 AM

To
"'framers at lists.frameusers.com'" <framers at lists.frameusers.com>
cc

Subject
Missing headers and page numbers in FM 8






Dear Frame Users,

I am a long-time user of FrameMaker who has recently been plagued with a 
problem that I've never encountered before: When I make .PDFs, I usually 
have swaths of pages with some headers and some page numbers missing.

I am using unstructured FrameMaker 8 on a Windows XP platform to create 
books that are usually more than 300 pages. When I go to print a book, I 
first open up all of my chapters. Then I choose "File_Print Book" (I never 
do "Save As PDF"). I print directly to .PDF, without making a separate 
Distiller (.prn) file.

Beginning a few weeks ago, the .PDFs that were created had some headers 
and page numbers missing. Usually, these missing headers and page numbers 
were on consecutive pages - as an example, pages 20-40 would have missing 
page numbers. I would then reattempt the creation of a .PDF oh, two, three 
or sometimes four times, with the result that the exact same headers or 
page numbers would be missing. The ironic thing is that these headers and 
page numbers would appear as normal in the original FM files.

Fortunately, I have managed to get a successful .PDF created with all 
headers and page numbers after my fourth, fifth or sixth try. But this has 
changed a relatively quick process into an irritating process that takes 
much, much longer. 

Worse, the missing page numbers and header problem is appearing across 
numerous files, in numerous books. And this problem has appeared out of 
nowhere - It's as if one day I did not have disappearing headers and page 
numbers, and the next day I did.

Hence I'm wondering: Why is this happening? And does anyone know how I 
could fix this problem?

I described this problem one friend of mine who told me to re-create and 
reassemble my book file from scratch. I did that, to no effect. This same 
friend suggested that I first make a .prn file, but I have never seen the 
value in taking this extra step - and when I tried this longer route to 
PDF creation, it too didn't solve the problem. I also went to Adobe's 
website and found several patches for FM 8. I downloaded those, and these 
did not help either. 

So now I'm grasping at straws - I'm increasing the amount of RAM in my PC 
from 2 GB to 4 GB, just in case this .PDF creation woes have been caused 
by a lack of memory. About the only other thing I could do would be to 
upgrade from FM 8 to FM 9 but I don't know if that would solve the problem 
either. Since I don't know the cause, of the problem I cannot guess at the 
solution.

Does anyone else have other ideas to fix this?

Brad Simmons
Technical Writer
Ag-Leader Technology
Ames, Iowa 
_______________________________________________


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