Acrobat 9 Frustrations...

[Dov Isaacs]

Whatever problem you are experiencing has nothing to do with Windows 7 or Acrobat 9, but 
probably relates to problems with FrameMaker 8.

For the record, the "hotfix" is for Windows XP and Vista only. Windows 7 already is fixed for
the issues for which the hotfix applied. Furthermore, the issue was NOT the PostScript driver,
but rather, the internal GDI graphics subsystem in Windows that had some problems associated
with font handling and caching.

Unfortunately, I do not know exactly what the problem was with FrameMaker 8, but there
were any number of issues associated with printing and PDF production from FrameMaker 8.

	- Dov


> -----Original Message-----
> From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of
> Chris Despopoulos
> Sent: Wednesday, June 02, 2010 12:24 PM
> To: framers at lists.frameusers.com
> Subject: Acrobat 9 Frustrations...
> 
> Yet again.
> 
> I know this has been discussed, but I can't seem to find it in my searches.
> 
> I have FrameMaker 8 and Acrobat 9 Pro.  I'm trying to move over to a Windows 7 machine.  I have
> replicated my original setup that worked on my XP machine.  But now when I try to save a book as PDF,
> I get an OffendingCommand error and no PDF is generated.  I can generate PDF for any single file in
> the book.  But I can't generate PDF for more than one file in the book.
> 
> I know there was some MS HotFix out there for XP, WinServer, and Vista.  I guess there was some memory
> problem where the PS printer drivers ran out of memory, unloaded fonts, and did other bad things.  Is
> this the same problem, only now on Win 7?  Or is it just some compatibility problem with FrameMaker 8
> and Acrobat 9?
> 
> If anybody has any notion of what's happening, I'd be most thrilled.  I've just been too busy to
> catalog all these issues as they go by.
> 
> Thanks much...               cud