FM8 8 error message when importing *.png file

[Steve Johnson]

Can you import the same file into another application? Try saving the
png as a jpg and importing that. Any other pngs you have problems
with?

I wonder if the file wasn't written properly or (less likely) if it
has a bit depth that's too large for Frame to handle.

On Wed, Jun 16, 2010 at 9:24 AM, David Farbey <dfarbey at yahoo.co.uk> wrote:
> I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.
>
> In the recent past I have had no problem importing *.png graphic files into
> FrameMaker 8.
>
> Today I tried to import a *.png file and received an error message:  “The
> filter encountered an error and could not complete the translation.” I can
> import files in other formats such as *.jpg.
>
> I had a quick look on the Adobe support forum, but the only references to
> this error message appear to be related to importing PDF documents into
> FrameMaker 7.
>
> Any ideas for resolving this issue would be gratefully received.
>
> Thanks
>
> David
>
> --
> David Farbey - david at farbey.co.uk
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> Web site/Blog <http://www.farbey.co.uk>
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============
Steve Johnson, dr_gonzo at pobox.com