Cannot initialize API client error message

[Combs, Richard]

Jackie Connors wrote: 
 
> Has anyone seen such an error message?
> 
> "Cannot initialize API client c:\program files
> (x86)adobe\framemaker8\fminit\plugins\WebWorks.FrameMaker8.Client.dll"

Probably. But I suspect that's not your real question. :-) 

I take it you've seen that message. And that you have FM 8 and some
version of WebWorks ePublisher Pro. And that you're running some 64-bit
Windows OS. (It always helps to describe the environment in which you
experienced the problem and the version of FM and other involved
software.) 

So, under what circumstances did you see this message? What had changed
since the last time you did the same thing without seeing that message?
(It always helps to actually describe the issue you're having.) 

Did you check the path specified in the message? Was
FrameMaker8.Client.dll there? 

If not, is WebWorks in the Add and Remove Programs list? If so, does it
have a repair option? If not, have you tried reinstalling it? 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
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rgcombs AT gmailDOTcom
303-777-0436
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