FM9 Crash: Internal Error Message

[Jeff Coatsworth]

First off - how are you trying to create a PDF? Printing to the Adobe PDF printer instance (rec. method) or Save As PDF (reportedly flakey)?
Do you have the Adobe PDF printer set as the default in FM (using the SetPrint plug-in)?
Did it ever work before on this doc? Have you tried Art Campbell's MIF-wash technique (save .fm as .mif, open .mif, save back as .fm) to fight corruption.
Could you be subject to the MS Hotfix for PDF creation? See the Adobe.com developer blogs for info on the fix. 

-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Josie.Cooley at aphis.usda.gov
Sent: Friday, March 05, 2010 2:47 PM
To: framers at lists.frameusers.com
Subject: FM9 Crash: Internal Error Message


Frame Experts:
I enjoy reading and learning from the Frame List Serve and hope someone out there can help me.

I am using FM9.0p250 in a Windows XP environment. The book I (am trying to) create is a pdf document.

For the past three days (working in the same book), Framemaker has crashed and I have received the following error message:
"Internal Error 9004, 7888662, 5205995, 5205700. Framemaker has detected a serious problem and must quit."
Then, an error log is generated as a txt file.
As requested by the kind crash message, I submitted the txt files and the Frame files to <fmerror at adobe,com> but, not surprisingly, have not heard anything from Adobe.
There does seem to be a pattern to the crazy crash since it happens in the same file every time while I am attempting to properly number a series of Figures and Tables( N:TABLE <$volnum>-<n> ... which has been another headache itself, but that's another story...)

Could it be a corrupt file? Can anyone interpret the internal error codes or give me some place to look for help?
Thanks!
MJ Cooley, USDA Technical Writer

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