[framemaker-dita] ZapfDingbats error message but ZD not used in files

[Huntley Eshenroder]

It is probably a font that is resident on the selected printer. If she
select Adobe PDF as the default printer, does the message still
appear?

-Huntley



On Mon, Mar 22, 2010 at 4:58 PM, LW White <lwwhite5 at hotmail.com> wrote:
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> Please pardon the cross-post; this is probably not a DITA-related issue but thought I would cast a wide net.
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> I'm posting on behalf of another Frame 9 user. She recently got a new laptop and when trying to create a PDF from a structured Frame DITA doc, gets the message:
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> The ZapfDingbats Font is not available. Times New Roman will be used in this session.
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> She does not have and never has had ZapfDingbats, on this or her previous machine. Using the same template, Distiller settings, etc., I cannot reproduce this problem on my machine (I do not have ZD either). I have saved the file as MIF and searched for ZD. I've looked everywhere else I can think of for any possible relic of ZD, to no avail.
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> The message appears for some files but not for others. It appears only in Frame 9. She does not get the message when creating PDFs in Frame 7.
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> Seems I have read about this before but cannot find the thread now. Can anyone shed light?
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> Thanks,
> Leigh
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