FM file print erroring out

Bethany Lee bethany.lee at lakeshore.com
Thu Nov 4 09:42:45 PDT 2010


Hi Karen,

This has happened to me if I have a file (imported by reference) from
Illustrator that has a PhotoShop element in it. I don't know why it
happens, but if I either create that image all in PhotoShop or take the
PhotoShop element out of the .ai file, then it prints fine. Might that
be the issue here?

Bethany 

-----Original Message-----
From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Karen Mann
Sent: Thursday, November 04, 2010 11:11 AM
To: framers at lists.frameusers.com
Subject: FM file print erroring out

Hi guys,
Sure could use some help on this.
I have a manual that is giving the following error whenever I try to
print from the FM (9) file. FM has all updates.
The printout errors out on at the same place every time.  But that
should not be the problem because the manual prints the first 9 pages
(with graphics) properly. The whole manual is in Panatone Reflex Blue M.
I had the illustrators resave the graphics on page 9 to 11 and I have
checked and rechecked those pages for font errors etc.
I have even changed printer drivers. We have many other manual of the
same and they do not error out on FM printing.  Following is the error I
am receiving.

ERROR: undefined
OFFENDING COMMAND:  get
STACK:
/CIDFont
-dictionary-
/HeiseiMin-W3
/Serif
-dictionary-
/Adobe-Japan1
-dictionary-
/ct-StyleDicts
False

I have to make a pdf and print from the pdf.

Thank you in advance for your help.

Mann
kmann at i-t-tech.com
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