Help Tools

[Pam Reichert]

I have been using WebWorks epublisher Pro version 9.2 to convert our
FrameMaker documents into online help for our applications.  Recently my
laptop started having problems and they are moving me to a new laptop.  The
writer who installed epublisher on my laptop is no longer with the company
and we can’t find the CD with a serial number.  I noticed a version of
WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks Standard.
I thought maybe this is where the WebWorks came from.  Is WebWorks Standard
the same as  ePublisher pro?  Even if it is, no serial number I find on any
of our CDs seems to work with it and Adobe can’t seem to help me.  When I go
to the WebWorks page I can’t get help there either because I don’t have a
maintenance contract.  I don’t think WebWorks actually *wants* customers.
 When I try to find out how much it costs to buy a new copy, no prices are
listed unless you have a sales person call you.   We don’t have phones in
our office.



I am pretty fed up with it all and am thinking of moving the help to a new
platform.  Can you suggest another help platform that works well with
FrameMaker files and looks similar to ePublisher?  I need to produce online
help in both .chm files and html files.



Pam Reichert