problem saving to the company's network drive

[Reng, Dr. Winfried]

Hi,

The problem is probably: You have OLE objects and you have Service Pack 3 
of Windows XP:
http://kb2.adobe.com/cps/407/kb407701.html
http://www.mail-archive.com/framers@lists.frameusers.com/msg15719.html

Either change your OLE graphics to real referenced graphics.
Or go back to Service Pack 2.

Best regards

Winfried

> -----Original Message-----
> From: framers-bounces at lists.frameusers.com 
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of 
> smcurtzwiler at comcast.net
> Sent: Monday, October 11, 2010 12:11 AM
> To: framers at lists.frameusers.com
> Subject: problem saving to the company's network drive
> 
> 
> 
> 
> Hi 
> 
> 
> 
> I'm working with Frame 7.2 on Windows XP . 
> 
> 
> 
> When I was working on the desktop I could save my files with 
> no problems. 
> 
> 
> 
> Then, I needed to move them back to the company's network 
> directory. Moved the entire folder with files and graphics together. 
> 
> 
> 
> I can save some files and graphics are intact.  But some 
> files I get the following message. 
> 
> What is puzzling , is why does the same file save OK on the 
> desktop but not on the main  network directory? 
> 
> 
> 
> Here is the message: 
> 
> 
> 
> "An internal error occurred while writing imported graphics 
> in the document. The file has been saved, but has lost some 
> image data. Please report this error to Adobe Technical Support." 
> 
> 
> 
> Then I  clicked on OK and tried to close the file.  But, it 
> will not close. 
> 
> Instead, I get the option to Save again, and here the endless 
> loop begins. 
> 
> 
> 
> So, it really is not saved, because I can't end this cycle. 
> The only way I can close the document is to not save. 
> 
> 
> 
> I have not called Adobe Tech Support, because this is two 
> versions back and once before I tried to get help on Frame 
> 7.0  (and this is 7.2)  but they would not help.  
> 
> 
> 
> On some other files that had the same problem, I was able to 
> re-import the graphics.  Is that the safest way to fix this.  
> I need to finish this project by Friday. 
> 
> 
> 
> 
> 
> Thanks 
> 
> Sue Curtzwiler 
> 
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