Help Tools

[Steve Johnson]

"They have an interesting approach to pricing, and one that I'm not too
keen on. They size up your need and price you according to how many
seats and what types of technologies you need. They're taking a
CMS-like approach to product sales."

False, at least as of a few months ago. You can also buy an annual
subscription for one person for $800 or $900.

On Wed, Oct 13, 2010 at 10:11 AM, Bill Swallow <techcommdood at gmail.com> wrote:
>> Is WebWorks Standard
>> the same as  ePublisher pro?
>
> Not even close.
>
>> I don’t think WebWorks actually *wants* customers.
>
> Well, you can contact sales here and explain your situation.
> http://www.webworks.com/assets/html/Contact_Me/
>
>>  When I try to find out how much it costs to buy a new copy, no prices are
>> listed unless you have a sales person call you.   We don’t have phones in
>> our office.
>
> No phones in your office? Does not compute.
>
> They have an interesting approach to pricing, and one that I'm not too
> keen on. They size up your need and price you according to how many
> seats and what types of technologies you need. They're taking a
> CMS-like approach to product sales.
>
>> I am pretty fed up with it all and am thinking of moving the help to a new
>> platform.  Can you suggest another help platform that works well with
>> FrameMaker files and looks similar to ePublisher?  I need to produce online
>> help in both .chm files and html files.
>
> Adobe's Technical Communication Suite. It has FrameMaker and RoboHelp
> (with integration between the two, which you don't get if you buy the
> products stand-alone) plus Acrobat, Captivate and Photoshop.
>
> http://www.adobe.com/products/technicalcommunicationsuite/
>
> It'll take some getting used to, but I've found it to be a decent
> alternative to WebWorks (and I've been a WebWorks user/expert since
> 1998).
>
> --
> Bill Swallow
>
> Twitter: @techcommdood
> Blog: http://techcommdood.com
> LinkedIn: http://www.linkedin.com/in/techcommdood
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-- 
============
Steve Johnson, dr_gonzo at pobox.com