[OT] Adobe's pricing policy

[Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB]

Lea Rush quipped: Not quite - his answer is somewhat related to the
question. ;)

.... But Daryl is quite deft at sticking to the talking points and he
even tried skirting the question with a change-the-subject quick-step.
He's already got the "We understand your concern blah-blah-blah" down
pat. Just replace "How can we help you?" with "What do I have to do to
get your vote?" and Daryl's political career is half-way to the Oval
Office.

-DJ 

-----Original Message-----
From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Yves Barbion
Sent: Thursday, October 28, 2010 10:04 AM
To: framers at lists.frameusers.com
Subject: [OT] Adobe's pricing policy

Hi group

Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no
update) costs:

   - US $299 (216 EUR) when I buy it in the US Store
   http://bit.ly/aXhtLv
   - US $554 (401 EUR) when I buy it in a European Adobe Store
   - http://bit.ly/dtOSd3

I called Customer Support in Belgium and the explanation they gave me
was
that "the price in the US is lower because they don't have offer free
support". But I don't need support!

When I go to the Adobe store, a pop-up appears, telling me that I can
have a
live text chat with an Adobe Product Specialist to assiste me with my
product selection. This is the result:

Please hold as we route your chat to an Adobe Representative.
Welcome to Adobe.com! My name is Darryl. May I assist you with your
selection today?
Darryl: Hello, how can I help you?
Yves: I'd like to know why Adobe Acrobat 9 Standard costs $299 in the US
Store and $554 in the Belgian Adobe Store? What's the reason for this
HUGE
difference in price?
Darryl: We understand your concern. We want to make sure that we are
giving
our Customers the best products and at the right price.
Darryl: Just so you know, there are many factors that decide pricing
like
'the cost of doing business in each country' and the 'difference in the
perceived value of the product'.
Darryl: What are some of the tasks you like to accomplish using the
software?
Yves: Not relevant here: product is the same, price is different. Why?
Darryl: Just so you know, there are many factors that decide pricing
like
'the cost of doing business in each country' and the 'difference in the
perceived value of the product'.

Huh?






-- 
Yves Barbion
www.scripto.nu
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