[OT] Adobe's pricing policy

[Bill Swallow]

Can you buy it from a US store?

Your chat log sounds like a support bot. Either that or Daryll has
been watching too many Ed Wood movies.

On Thu, Oct 28, 2010 at 10:03 AM, Yves Barbion <yves.barbion at gmail.com> wrote:
> Hi group
>
> Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no
> update) costs:
>
>   - US $299 (216 EUR) when I buy it in the US Store
>   http://bit.ly/aXhtLv
>   - US $554 (401 EUR) when I buy it in a European Adobe Store
>   - http://bit.ly/dtOSd3
>
> I called Customer Support in Belgium and the explanation they gave me was
> that "the price in the US is lower because they don't have offer free
> support". But I don't need support!
>
> When I go to the Adobe store, a pop-up appears, telling me that I can have a
> live text chat with an Adobe Product Specialist to assiste me with my
> product selection. This is the result:
>
> Please hold as we route your chat to an Adobe Representative.
> Welcome to Adobe.com! My name is Darryl. May I assist you with your
> selection today?
> Darryl: Hello, how can I help you?
> Yves: I'd like to know why Adobe Acrobat 9 Standard costs $299 in the US
> Store and $554 in the Belgian Adobe Store? What's the reason for this HUGE
> difference in price?
> Darryl: We understand your concern. We want to make sure that we are giving
> our Customers the best products and at the right price.
> Darryl: Just so you know, there are many factors that decide pricing like
> 'the cost of doing business in each country' and the 'difference in the
> perceived value of the product'.
> Darryl: What are some of the tasks you like to accomplish using the
> software?
> Yves: Not relevant here: product is the same, price is different. Why?
> Darryl: Just so you know, there are many factors that decide pricing like
> 'the cost of doing business in each country' and the 'difference in the
> perceived value of the product'.
>
> Huh?
>
>
>
>
>
>
> --
> Yves Barbion
> www.scripto.nu
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-- 
Bill Swallow

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