Color Profile Error When Trying to Print to PDF

[Fei Min Lorente]

A colleague of mine is unable to produce a PDF from a FrameMaker book.
She's got FrameMaker 7.2 (with the patches) on Windows XP SP3. We've
tried Print Book (checked Generate Acrobat Data and used the Adobe PDF
printer), and Save As PDF, and print to PostScript and run it through
Distiller, and they all produce the same error log:

 

%%[ Error: undefined; OffendingCommand: setdistillerparams; ErrorInfo:
CalCMYKProfile U.S. Web Coated (SWOP) v2 ]%%

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

Error accessing color profile: U.S. Web Coated (SWOP) v2 

%%[ Warning: PostScript error. No PDF file produced. ] %%

 

I've tried updating her color definitions with the same ones I'm using,
but that doesn't change the result. She's getting this error on all her
books that she tries to print. Oh, they're all structured files, in case
that matters.

 

Any suggestions?

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Fei Min Lorente
Senior Technical Communicator
Medical Division
ON Semiconductor
feimin.lorente at onsemi.com <mailto:feimin.lorente at onsemi.com> 
+1 519 884 9696 ext 2297 | office
+1 519 831 4931 | mobile
+1 519 884 0228 | fax
http://www.onsemi.com <http://www.onsemi.com> 
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