Compatibility Issues FM 8 and Windows 7

[Carol Gosnell]

Hi,

 

I recently had to upgrade my ancient Compaq PC and in the process, IT
changed my OS from XP to Windows 7. I have been happily using FM 8 on
XP for 3 years, but was willing to learn the new OS. However, shortly
after the change, I began to experience a weird phenomena in FM. When I
used my mouse to click into text and then drag over any portion of the
text to select it for editing deletion, whatever... Frame would freeze.
At that point, I tried [Esc] key, but nothing happened. The screen
grayed out, except for the little rotating circle and a dialog box
informed me that the application was unresponsive. My two options were
to wait or to close the application. I tried waiting, but it never
resolved. The only other option was to close FrameMaker and lose the
edits I had performed since the last Save.

 

I am now clicking into text and using keyboard shortcuts to select text
instead of click-and-drag, but this is difficult to remember when I'm
working. If I accidentally click-and-drag, it's 50/50 whether it will
freeze or not. Sometimes I'm lucky...

 

Has anyone else run into something like this?

 

Thanks.

 

CAROL GOSNELL

TECHNICAL WRITER

NETWITNESS | 500 Grove Street, Suite 300 | Herndon, VA 20170

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