Adobe Acrobat question

[Spectrum Writing]

Thanks. I got the help that I needed. The list is a life-saver.

 

TVB

 

Tammy Van Boening

Owner/Principal

Spectrum Writing, LLC

www.spectrumwritingllc.com

info at spectrumwritingllc.com

 

From: Spectrum Writing [mailto:info at spectrumwritingllc.com] 
Sent: Wednesday, April 20, 2011 1:07 PM
To: info at spectrumwritingllc.com; framers at lists.frameusers.com
Subject: RE: Adobe Acrobat question

 

FWIW, 

 

Forgot to add that the first thing that I did was immediately go to Task
Manager and look for the appropriate task that I could kill, but the only
Adobe task that is listed is the task for Adobe Acrobat itself - nothing for
an installer, or any other Adobe task.

 

TVB

 

Tammy Van Boening

Owner/Principal

Spectrum Writing, LLC

www.spectrumwritingllc.com

info at spectrumwritingllc.com

 

From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Spectrum Writing
Sent: Wednesday, April 20, 2011 12:42 PM
To: framers at lists.frameusers.com
Subject: OT: Adobe Acrobat question

 

All,

 

Not a Framemaker question, but because of all the FM/Acrobat gurus on this
list, I know I can get an answer. Just purchased  a new laptop and am in the
throes of setting up my environment. I installed my legally purchased copy
of Adobe Acrobat Pro Extended 9.0. After installation, the version is 9.2.0,
and I want to make it current - 9.4.3. I go to Help > Check for Updates, and
I immediately get a message that states that "Updater is already running."
Say what? How can that be? The very first time that I opened Help > Check
for Updates, I got this message, so . . . As a result, I cannot check for
updates and bring my Acrobat version up to 9.4.3 unless I go to Adobe's site
and download every single flippin' update for 9.0 that is out there in
sequential order and install. That will take hours and is not feasible. How
can I get this Help > Check for Updates function operational for my
installation?

 

Thanks!

 

TVB

 

Tammy Van Boening

Owner/Principal

Spectrum Writing, LLC

www.spectrumwritingllc.com

info at spectrumwritingllc.com

 

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