Frame 10 crashes and corruption

Martinek, Carla CMartinek at zebra.com
Wed Aug 3 06:26:22 PDT 2011


Intex Xeon CPU
E5405 @ 2.00GHz
1.99 GHz, 3.00 GB of Ram

11GB free on C: drive
Files stored on network drive

In my case, I found that a book file corrupted. I've also had random crashes and can't think of anything unusual I've done. 

I'd done nothing unusual - I tried to open a file within the book, and it crashed. Repeatedly. I went to a backup of the file, replaced the original file, and then tried opening it from the book again, and it crashed. I realized that my book file was corrupted, so I had to create a new one.

My coworker gets random crashes, often when trying to do something with conditional text. I haven't had to work with conditional text as much, so I'm not seeing it.

FM 10 also appears to be slow on my system - much more so than FM9. I've run both FM9 and FM10 on this same system.

If I have a business case, I can request an upgrade to Win7.

-Carla




Files are legacy files that were updated from FM9 files.
Some files have been MIF-washed in FM10, but not all.

-----Original Message-----
From: Art Campbell [mailto:art.campbell at gmail.com] 
Sent: Tuesday, August 02, 2011 3:34 PM
To: Martinek, Carla
Cc: Framers
Subject: Re: Frame 10 crashes and corruption

Could you give more details on your environment? Could you give some
details on how much RAM, how much free space; are the FM files and
graphics local or on a server, etc....   and what exactly do you mean
by "simple tasks"?

Are the files and books you're working with FM 10 files, or legacy
files that you rolled forward from earlier releases? If they did come
from earlier releases, did you MIF-wash the files in 10?

For the record, on Win 7 32 and 64 systems with 4-8 G RAM, I don't
remember the last time I had a 10 crash.

Art Campbell
               art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358

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On Tue, Aug 2, 2011 at 4:13 PM, Martinek, Carla <CMartinek at zebra.com> wrote:
> A couple of us here at work are experiencing repeated Frame 10 crashes and file corruptions while doing *simple* tasks. It so bad that one writer is considering saving all of her work back down to FM9 format and returning to that.
>
> Are others having the same problem?
>
> We're on WinXP SP3 with FM10.0.1.402.
>
> And, on a related note, although I'm sure the developers considered it a "feature" and not a "bug" that they introduced, I noticed that the sort order for para styles has been messed with.         Again.           NOW FM10 is sorting UPPERCASE letters prior to lowercase letters, whereas in FM9 it was lowercase then uppercase.
>
> I and a few others fought this battle during the FM9 beta, and as a result the SymbolSortingBeforeAlphaNumeric=On/Off parameter was added to the maker.ini file so you could specify your preferred sort order (in FM8 and older, symbols sorted before alpha/numeric - in FM9, they had them sorting afterwards, unless you changed the parameter.)
>
> Might not be a big issue to some people, but when you have shortcuts for the F8 and F9 keys built into your style names, it plays havoc with what styles are applied as compared to what you expect to be applied.
>
> -C
>
>
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