Responses to Can't get a pdf file from FM 10
Mike Wickham
info at mikewickham.com
Sat Aug 13 13:56:14 PDT 2011
Two wild stabs at your problem:
1. I recall a time when I was getting no PDF generation. It turned out
that in File> Preferences> General, I had Cross-Platform File Naming set
to Macintosh on a Windows computer, and my file name was one character
too long for the Mac 31-character (or whatever) limit. FM actually let
me go through something like four dialog boxes toward creating the PDF,
but gave me no clue while it was failing.
2. I also had problems with Acrobat X on Windows 7 64-bit. I was getting
no PDFs. It turned out that Acrobat updates, both 10.0.1 and 10.0.2 were
trashing the port setting for the Adobe PDF printer and setting it to
COM1:! It was necessary to delete Adobe PDF printer and do a repair
install to fix the issue.
Mike Wickham
On 8/13/2011 3:16 PM, Cal Callahan wrote:
> I'm using Windows 7 and Acrobat Pro. I'm not at work right now, so
> can't check how much RAM & free disk space I have, but I'm sure
> there's plenty.
> I tried print to file, print to PDF, save as PDF, print to pdf Cute
> Writer (?), create pdf from Acrobat Pro, and probably some others I
> don't recall. I sometimes would get the job option error message, but
> that seems to have gone away since I created a job option called
> Standard1. I see a "file not found" error from Acrobat Pro that
> presumably results from my opting to show the pdf after generation.
> Don't know about the font embedding or the job options setting for
> that, but will check when I go back to work Tuesday.
> It's a company computer, so don't know what patches have been
> installed, how I would know if they had been installed, or if I can
> install the HotFix for Postscript printers. (Do I need this when I'm
> just trying to save a file as pdf?)
> Thanks for your feedback and sorry I'm fuzzy on the details.
> cal
>
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