Responses to Can't get a pdf file from FM 10

[Cal Callahan]

I'm using Windows 7 and Acrobat Pro. I'm not at work right now, so can't
check how much RAM & free disk space I have, but I'm sure there's plenty.

I tried print to file, print to PDF, save as PDF, print to pdf Cute Writer
(?), create pdf from Acrobat Pro, and probably some others I don't recall. I
sometimes would get the job option error message, but that seems to have
gone away since I created a job option called Standard1. I see a "file not
found" error from Acrobat Pro that presumably results from my opting to show
the pdf after generation.

Don't know about the font embedding or the job options setting for that, but
will check when I go back to work Tuesday.

It's a company computer, so don't know what patches have been installed, how
I would know if they had been installed, or if I can install the HotFix for
Postscript printers. (Do I need this when I'm just trying to save a file as
pdf?)

Thanks for your feedback and sorry I'm fuzzy on the details.

cal

On Sat, Aug 13, 2011 at 10:55 AM, Art Campbell <art.campbell at gmail.com>wrote:

> In addition to Stuart's list, the OS is pretty important, as is the
> amount of RAM and free disk space.
>
> For example, if you're running XP but haven't applied the Microsoft
> HotFix for PostScript printers... that would be an obvious point of
> failure.
> Same thing if your "large file" doesn't have the temporary space on
> the hard drive required to generate several sets of PS and PDF files.
>
> Is the file failing to PDF at a particular point in the file, or at
> different points, randomly?
>
>  >
> > More details please.  What exactly happens when you try to produce the
> PDF?
> >  Any error messages?  Can you print to file and distill from there?  Are
> you
> > using Acrobat Pro or just Distiller?  Are the fonts licensed for
> embedding
> > and the job options set to fail if not?  Are all your programs fully
> > patched?
> >
> > Yes, you should definitely clean up unresolved references before
> printing,
> > but I don't think they would cause a PDF failure if you've successfully
> > opened the file.  (They could cause a fail if you were printing from a
> book
> > without having opened all files first.)
> >
> > HTH,
> >
> > Stuart
> > _______________________________________________
>
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