Customer-friendly word for "landline"

[Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB]

Desk Phone?

-----Original Message-----
From: techwr-l-bounces+darren.butler.ctr=robins.af.mil at techwr-l.com [mailto:techwr-l-bounces+darren.butler.ctr=robins.af.mil at techwr-l.com] On Behalf Of John Posada
Sent: Thursday, February 03, 2011 4:24 PM
To: List, Techwriter
Subject: Customer-friendly word for "landline"

I'm putting together a "se-Instead" glossary of terms to make our
customent facing support content more accessible.

We use the term landline phone differenciate from mobile phone and I
don't like "landline".

My target is 6th grade understanding. Anyone have any suggestions for
inplace of landline?

-- 
John Posada
http://jposada.zenfolio.com/
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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