Customer-friendly word for "landline"

Ann Zdunczyk azdunczyk at triad.rr.com
Thu Feb 3 16:38:39 PST 2011


I worked for Western Electric/AT&T/Lucent as a technical writer and I am
very familiar with POTS!!! It is what we called them.

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-----Original Message-----
From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Writer
Sent: Thursday, February 03, 2011 5:55 PM
To: Alan T Litchfield; Darren J CTR USAF AFMC WR-ALC/ENGLTBButler; Alison
Craig
Cc: framers at lists.frameusers.com
Subject: RE: Customer-friendly word for "landline"

I looked up "landline" in Wikipedia (shhhh...don't nag). One alternative was
"fixed-line". However, I liked POTS - Plain Old Telephone Service. =D Not
exactly accurate, but funny all the same.

(I also learned a new word: retronym).

Nadine

--- On Thu, 2/3/11, Alison Craig <Alison.Craig at ultrasonix.com> wrote:

> From: Alison Craig <Alison.Craig at ultrasonix.com>
> Subject: RE: Customer-friendly word for "landline"
> To: "Alan T Litchfield" <alan at alphabyte.co.nz>, "Butler, Darren J CTR USAF
AFMC WR-ALC/ENGLTB" <Darren.Butler.ctr at robins.af.mil>
> Cc: "framers at lists.frameusers.com" <framers at lists.frameusers.com>
> Date: Thursday, February 3, 2011, 5:13 PM
> That was my reaction. 
> 
> Like it or not, landline is pretty much the standard term.
> 
> Alison
> 
> Alison Craig, Technical Writer
> Ultrasonix Medical Corporation
> Tel: (604) 279-8550, ext 127
> E-mail: alison.craig at ultrasonix.com
>  
>  
> 
> -----Original Message-----
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com]
> On Behalf Of Alan T Litchfield
> Sent: Thursday, February 03, 2011 1:59 PM
> To: Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB
> Cc: framers at lists.frameusers.com
> Subject: Re: Customer-friendly word for "landline"
> 
> Telephone?
> 
> What's wrong with landline?
> 
> Alan
> 
> On 4/02/2011, at 10:25 AM, Butler, Darren J CTR USAF AFMC
> WR-ALC/ 
> ENGLTB wrote:
> 
> > Desk Phone?
> >
> > -----Original Message-----
> > From: techwr-l-bounces+darren.butler.ctr=robins.af.mil at techwr-l.com
> [mailto:techwr-l-bounces+darren.butler.ctr=robins.af.mil at techwr-l.com
> 
> > ] On Behalf Of John Posada
> > Sent: Thursday, February 03, 2011 4:24 PM
> > To: List, Techwriter
> > Subject: Customer-friendly word for "landline"
> >
> > I'm putting together a "se-Instead" glossary of terms
> to make our
> > customent facing support content more accessible.
> >
> > We use the term landline phone differenciate from
> mobile phone and I
> > don't like "landline".
> >
> > My target is 6th grade understanding. Anyone have any
> suggestions for
> > inplace of landline?
> >
> > -- 
> 
> _______________________________________________
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