AW: Smart Quotes?

Tue Jul 5 11:16:17 PDT 2011

This change to the maker.ini file provided the solution that worked. Thank you!

Michelle

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Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 Country View Road, Malvern, PA 19355 * Tel 610-578-6123 * Fax 610-578-5400 * mbrabson at sungardhe.com * www.sungardhe.com

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Helping 1,800 higher education organizations in 40 countries worldwide find better ways to teach, learn, manage, and connect.

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From: Roger Shuttleworth [mailto:rshuttleworth at avbasesystems.com] 
Sent: Tuesday, July 05, 2011 10:28 AM
To: Reng, Dr. Winfried; framers at lists.frameusers.com; Brabson, Michelle
Subject: Re: AW: Smart Quotes?

Hello Winfried and Michelle

Thanks so much for the tip regarding the maker.ini. The original setting was:
SmartQuotes=`'"" (sorry, can't reproduce the angles in this email format)

I changed it to:
SmartQuotes=\xd4\xd5\xd2\xd3 )  ;English curved quotes

BTW, that ) really is there, though I have no idea what it accomplishes, or why it doesn't break things!

This solved the problem. Now it makes no difference whether Smart Quotes is on or off; I still get the correct characters.

I had this problem with both Minion Pro (open type) and Times New Roman (open type). These are fonts that I have used for years in FrameMaker without a problem, so there is no doubt that the glyphs exist. I didn't try any other fonts, but I suspect they would have had the same problem. The issue first arose about six months ago, long after I started using FM9, but has been consistent ever since that time. The up side is that in the process I learned the Alt codes for single and double curly quotes :)

The other issue of keyboard shortcuts not working is also frustrating. When I start FM they work. Then after a time, they stop. I have been unable to narrow it down to any cause. It confirms the impression that, unlike earlier versions, FM9 is flaky (or as someone on the list recently described it, "a dog"). 

Thanks again.

Roger Shuttleworth
Technical Documentation
AV-BASE Systems Inc.
1000 Air Ontario Drive, Suite 200
London, Ontario
N5V 3S4
Tel. 519 691-0919 ext. 330
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From: Reng, Dr. Winfried [mailto:wreng at tycoint.com]
To: framers at lists.frameusers.com [mailto:framers at lists.frameusers.com]
Sent: Tue, 05 Jul 2011 03:17:54 -0400
Subject: AW: Smart Quotes?

Hi Michelle,

I use FrameMaker 8 and therefore do not know, how this is set up
in FrameMaker 10.

In FrameMaker 8 there is a section [Spelling] in maker.ini which lists
the hex codes for the various smart quotes for various languages. 
Maybe they are not correct in your maker.ini file. Compare it with the
values of an older FrameMaker version.
The English default in my FM 8 version is:
SmartQuotes=''""

My local folder lists this for German smart quotes:
SmartQuotes=\x2c\xd4\xe3\xd2

Which fonts did you test?

Best regards

Winfried

> -----Ursprüngliche Nachricht-----
> Von: framers-bounces at lists.frameusers.com [mailto:framers-
> bounces at lists.frameusers.com] Im Auftrag von Brabson, Michelle
> Gesendet: Donnerstag, 30. Juni 2011 23:26
> An: framers at lists.frameusers.com
> Betreff: Smart Quotes?
> 
> Has anyone had trouble typing quotes when smart quotes is turned on? The
> problem is that quote key does not produce a quote in my document.
> Instead it produces a question mark. This just started happening with
> FrameMaker 10 and did not happen before. I have found work around keys
> to get the correct result, but would really like to be able to use my quote key
> to produce smart quotes. I know this is a strange problem. Any help would
> be greatly appreciated.
> 
> FrameMaker 10
> Windows XP Service Pack 3
> 
> Michelle
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